Lead Application Support Engineer

4 weeks ago


Old Toronto, Ontario, Canada Timreed Full time
Senior Application Support Specialist | Financial Services SectorCompany

Timreed

Position Overview

Timreed is in search of a seasoned Application Support Specialist to deliver exceptional support for a Governance, Risk, and Compliance (GRC) application within a comprehensive integration initiative. The role involves providing primary support for various business units leveraging the application (Archer), overseeing issue management, change requests, and ensuring effective problem resolution.

Key Responsibilities
  • Act as the first point of contact for application-related inquiries across multiple business lines.
  • Manage and resolve issues efficiently while documenting change requests.
  • Collaborate with stakeholders to enhance application functionality and user experience.
Qualifications
  • At least 10 years of experience in the IT field.
  • 3-5 years in a dedicated Application Support capacity.
  • Strong proficiency in SQL/SQL Server and scripting languages such as Python and PowerShell.
  • Familiarity with C# and .NET frameworks.
  • Previous experience in the financial services industry or large enterprise environments.
  • Solid understanding of Windows operating systems.

Preferred Skills:

  • Experience with the Archer platform is a plus.


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