Healthcare Administrative Associate II

3 weeks ago

Old Toronto, Ontario, Canada Uhnresearch Full time

The University Health Network (UHN) is dedicated to prioritizing patient needs above all else. As Canada's largest research teaching hospital, UHN encompasses a variety of facilities and serves as a vital resource for patient care, research, and education. With a commitment to transforming lives and communities through excellence in care, discovery, and learning, UHN employs over 16,000 individuals, including physicians, students, and volunteers, all working collaboratively to make a significant impact in the healthcare sector.

Position Overview

Union: Non-Union
Department: Joint Department of Medical Imaging (JDMI)
Reports to: Supervisor
Grade: A0:06
Hours: 15 hours per week
Salary: Competitive, based on experience and in line with UHN compensation policies
Shifts: Weekend Days with additional weekday shifts as needed
Status: Permanent Part-Time

Role Summary
As an Administrative Assistant II within the Joint Department of Medical Imaging (JDMI), you will play a crucial role in facilitating communication between healthcare professionals and the imaging team. With a focus on delivering exceptional patient care, you will be part of a department that conducts over 750,000 exams annually, utilizing advanced technology and a dedicated team of specialists.

Your responsibilities will include acting as a liaison between referring physicians and medical imaging staff, ensuring the efficient flow of information and critical findings.

Key Responsibilities
  • Coordinate and streamline communication between referring physicians and medical imaging personnel.
  • Convey critical findings and address discrepancies to referring physicians promptly.
  • Assist in locating radiologists based on scheduling needs and provide insights on imaging procedures.
  • Facilitate appointment bookings and manage various reception duties.
  • Handle physician inquiries and manage a high volume of telephone communications.
Qualifications
  • Completion of Grade 12 or equivalent.
  • Graduation from a recognized post-secondary program in medical secretarial arts at the diploma level.
  • Proficiency in MS Office applications, including Excel, Outlook, PowerPoint, and Word.
  • Strong decision-making and judgment skills.
  • Excellent problem-solving abilities.
  • Comprehensive understanding of medical terminology.
  • Familiarity with medical imaging procedures and their indications.
  • Exceptional verbal and written communication skills.
  • Able to perform well under pressure and make sound judgments in challenging situations.
  • Thorough knowledge of healthcare office practices and standards.
  • Skilled in advanced word processing and document production.
  • Capable of organizing and maintaining electronic and paper filing systems.
  • Efficient in a fast-paced environment.
  • Strong organizational and time management skills complemented by excellent interpersonal abilities.
  • Commitment to confidentiality and producing high-quality work.
  • Experience with quality assurance practices.
Additional Information

UHN offers a comprehensive range of benefits and programs designed to support your career and personal well-being. These offerings include competitive compensation packages, membership in the Healthcare of Ontario Pension Plan (HOOPP), convenient access to transit services, a flexible work environment, and opportunities for professional development within a large organization.

UHN is committed to fostering an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process.

We appreciate the interest of all applicants; however, only those selected for further consideration will be contacted.

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