Client Relationship Manager

4 days ago

Montreal, Quebec, Canada Ubisoft Full time
Job Description

Job Title: Client Relationship Manager

Company Overview: Ubisoft is a leading video game developer and publisher, dedicated to creating immersive and engaging gaming experiences for players worldwide.

Job Summary: We are seeking a highly skilled Client Relationship Manager to join our team in Montreal. As a key member of our marketing department, you will be responsible for developing and executing local social engagement strategies to drive acquisition, retention, and monetization of players in our territory.

Key Responsibilities:

  • Local Social Engagement: Coordinate all marketing actions on Ubisoft's strategic portfolio for our territory, developing reach and engagement with local audiences of players through social channels.
  • Content Creation: Publish content provided by Central teams, while also developing a local tone of voice by creating and publishing local content internally or with partners.
  • Quality Checks: Provide LOC quality checks for Global assets, ensuring accuracy and correct FR-CA translations.
  • Reporting: Track local plan delivery, monitor plans, and provide monthly summary reports of local social channel performance.
  • Collaboration: Collaborate positively with other local teams to support and amplify relevant activations.

Requirements:

  • Previous Experience: Previous experience in Social Media and/or Community Management.
  • Knowledge: Strong knowledge of Social Media best practices, content, publishing do's and don'ts, algorithm rules, and KPIs.
  • Skills: Expertise in photo-editing and video-editing software (Adobe Creative Suite, i.e. Photoshop, Premiere Pro & CapCut).
  • Analytical Skills: Capability to work with creative resources from briefing to approval and analytical skills to measure the performance of a campaign/asset.

What We Offer:

Ubisoft is an equal opportunities employer, committed to diversity and inclusion. We offer a dynamic and inclusive work environment that mirrors the diversity of our players' community.

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