Client Relationship Manager

3 weeks ago


Montreal, Quebec, Canada Ogilvy Full time

Client Relationship Manager

The Client Relationship Manager will be responsible for managing daily operations of designated accounts and collaborating effectively with the client’s brand team and associated partners to develop strategic initiatives. This role necessitates consistent communication with brand management and other team members, ensuring a comprehensive understanding of the client's business while providing insightful counsel.

Key Responsibilities:

  • Build and nurture relationships with both internal and client teams
  • Gain thorough insight into the client's business to foresee marketing challenges
  • Exhibit a solid understanding of the brand to guarantee the delivery of high-quality work
  • Keep track of competitive marketing efforts
  • Prepare and communicate project updates and status to clients
  • Document discussions with clients and outline action items for follow-up
  • Review project estimates and present timelines to clients
  • Respond swiftly to client inquiries
  • Ensure comprehension of financial management and budgetary constraints
  • Stay updated on regulations affecting the client's review process
  • Adhere to compliance standards

Qualifications:

  • Minimum of 1 year of relevant experience in the pharmaceutical or healthcare sector
  • Familiarity with healthcare and pharmaceutical industry practices
  • Strong interpersonal and organizational capabilities
  • Proactive mindset with a knack for problem-solving
  • Team-oriented with a keen attention to detail
  • Exceptional communication abilities
  • Capacity to work autonomously and enhance processes

About Ogilvy Health:

Ogilvy Health is a worldwide creative agency that champions diversity and individuality. We equip our employees with the necessary tools and support for success. Our culture promotes collaboration and inclusivity, allowing everyone to contribute to their maximum potential, irrespective of their background. Our mission is to make a positive impact on the world through transformative initiatives and equitable practices.



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