Retail Sales Supervisor

4 weeks ago


Nanaimo, British Columbia, Canada Island Home Furniture Full time
Position Overview

The Sales Supervisor at Island Home Furniture plays a crucial role in overseeing daily operations within our retail environment. This position is responsible for managing a team of sales associates and ensuring a high level of customer satisfaction.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a similar role
Work Environment

This role is situated in a retail business setting, where the supervisor will lead a team and engage with customers directly.

Key Responsibilities
  • Supervise and mentor staff, including apprentices and sales associates
  • Delegate tasks and assign duties to sales personnel
  • Authorize payment transactions and manage returns
  • Manage inventory levels and order merchandise as needed
  • Establish work schedules for the sales team
  • Prepare detailed reports on sales performance and staff activities
  • Address and resolve customer inquiries and complaints
  • Organize and maintain stock levels
  • Coordinate activities among team members
Supervisory Responsibilities

Oversee a team of 5-10 employees.

Personal Attributes
  • Strong client focus and commitment to customer service
  • Excellent verbal communication skills
  • Adaptability and flexibility in a dynamic work environment
  • Dependability and reliability
  • Ability to work collaboratively as part of a team
Additional Information
  • Employment Type: Permanent
  • Language of Work: English
  • Work Hours: 35 to 40 hours per week
Screening Questions
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?


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