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Retail Operations Supervisor

3 months ago

Nanaimo, British Columbia, Canada VanGuard Flooring Inc Full time
Job Overview

We are seeking a dedicated Retail Operations Supervisor to oversee our retail environment at VanGuard Flooring Inc. This position is essential for ensuring smooth operations and delivering exceptional customer service.

Employment Details
  • Job Type: Permanent
  • Work Language: English
  • Working Hours: 35 hours per week
Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a supervisory role
Work Environment
  • Setting: Retail business
  • Environment: Non-smoking
Key Responsibilities
  • Assign tasks to sales personnel
  • Recruit and train staff or coordinate training sessions
  • Manage inventory and order supplies
  • Establish work schedules for team members
  • Drive sales by promoting merchandise
  • Prepare reports on sales performance and staffing
  • Address customer inquiries and resolve complaints
  • Oversee cash management and payroll processes
  • Conduct performance evaluations for staff
  • Supervise office and volunteer personnel
Supervision

Responsible for supervising 1 to 2 team members.

Technical Skills

Proficient in MS Outlook.

Transportation

Public transportation options are available.

Physical Requirements
  • Ability to perform a combination of sitting, standing, and walking
  • Capability to distinguish between colors
Personal Attributes
  • Detail-oriented and accurate
  • Strong client focus
  • Excellent interpersonal skills
  • Flexible and organized
  • Reliable and dependable team player
  • Proactive with good judgment
  • Able to multitask effectively
Additional Information
  • Parking: Available for employees
  • Support for Newcomers: We assist newcomers and refugees with foreign credential recognition and provide diversity training.
  • Youth Support: Mentorship and networking opportunities are available for youth.
  • Indigenous Support: We maintain relationships with indigenous communities and organizations.
  • Mature Worker Support: Awareness training is provided to create a welcoming environment for mature workers.
  • Visible Minorities Support: Mentorship programs and diversity training are offered to support visible minorities.