Hotel Front Desk Associate

1 week ago


Nimpo Lake, Canada Nimpo Lake Resort Ltd. Full time
About the Role

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Nimpo Lake Resort Ltd.

Key Responsibilities
  • Guest Registration and Room Assignments

Register arriving guests and assign rooms in a timely and efficient manner.

Front Desk Operations

Process group arrivals and departures, take, cancel and change room reservations, and provide information on hotel facilities and services.

Customer Service

Provide general information about points of interest in the area, process guests' departures, calculate charges and receive payments, and maintain an inventory of vacancies, reservations and room assignments.

Administrative Support

Perform clerical duties such as faxing, filing, and photocopying, and answer telephone and relay telephone calls and messages.

Support for Guests with Special Needs

Assist clients/guests with special needs and provide customer service.

Requirements
  • Education

Secondary (high) school graduation certificate.

Work Experience

Experience an asset.

Language

Fluency in English.

Work Schedule

30 to 40 hours per week.



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