Hotel Front Desk Associate
1 week ago
We are seeking a highly organized and detail-oriented individual to join our team as a Hotel Front Desk Clerk at The Balmer Hotel. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.
Key Responsibilities- Guest Registration and Room Assignments
Register arriving guests and assign rooms in a timely and efficient manner, ensuring all necessary information is accurately recorded.
Group Arrivals and DeparturesProcess group arrivals and departures, including managing room assignments, billing, and other related tasks.
Room Reservations and ManagementTake, cancel, and change room reservations as needed, ensuring accurate and up-to-date records.
Guest ServicesProvide information on hotel facilities and services, including dining options, amenities, and local attractions.
Departure ProcessingProcess guests' departures, calculate charges, and receive payments in a professional and courteous manner.
Inventory ManagementMaintain an accurate inventory of vacancies, reservations, and room assignments, ensuring seamless operations.
CommunicationAnswer telephone calls and relay messages to guests and staff, providing excellent communication skills.
Special Needs AssistanceAssist guests with special needs, ensuring their stay is comfortable and enjoyable.
Wake-Up CallsContact guests to deliver requested wake-up calls, ensuring timely and efficient service.
Customer ServiceProvide exceptional customer service, responding to guest inquiries and resolving issues in a professional manner.
Work Environment and Requirements- Attention to Detail
Maintain a high level of attention to detail, ensuring accuracy and efficiency in all tasks.
Physical DemandsStand for extended periods, moving around the hotel as needed, and performing tasks that require physical stamina.
Work ScheduleWork a 40-hour week, with flexibility to adapt to changing hotel needs.
LanguageProficient in English, with excellent communication skills.
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Hotel Front Desk Associate
5 days ago
Red Lake, Canada The Balmer Hotel Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at The Balmer Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Services: Register...
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Hotel Front Desk Associate
5 days ago
Red Lake, Canada The Balmer Hotel Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at The Balmer Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Services: Register...
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Hotel Front Desk Associate
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Red Lake, Canada The Balmer Hotel Full timeJob SummaryThe Balmer Hotel is seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team. As a Hotel Front Desk Clerk, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Services: Register arriving guests,...
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Hotel Front Desk Associate
1 week ago
Red Lake, Canada The Balmer Hotel Full timeJob SummaryThe Balmer Hotel is seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team. As a Hotel Front Desk Clerk, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Services: Register arriving guests,...
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Red Lake, Canada The Balmer Hotel Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at The Balmer Hotel. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a smooth check-in and check-out process.Key ResponsibilitiesRegister arriving guests and...
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Hotel Front Desk Associate
2 days ago
Red Lake, Canada The Balmer Hotel Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at The Balmer Hotel. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a smooth check-in and check-out process.Key ResponsibilitiesRegister arriving guests and...
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Red Lake, Canada The Balmer Hotel Full timeAbout The Balmer HotelWe are a reputable hotel chain that prides itself on providing exceptional guest experiences. As a Hotel Front Desk Clerk, you will play a vital role in ensuring our guests feel welcome and well taken care of.Key ResponsibilitiesGuest Registration and Room AssignmentRegister arriving guests and assign rooms in a timely and efficient...
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