Front Desk Representative

3 days ago


Clearwater County, Canada Alpine Meadows Resort Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Alpine Meadows Resort Inc. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Reservations: Process group arrivals and departures, take, cancel, and change room reservations.
  • Cash Handling: Balance cash, complete balance sheets, and receive payments.
  • Clerical Duties: Maintain an inventory of vacancies, reservations, and room assignments, and perform other clerical tasks as needed.
  • Customer Service: Provide general information about points of interest in the area, answer telephone calls and messages, and offer assistance to guests.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 37.5 hours per week.


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