Service Operations Manager
5 days ago
In this role, you will have the opportunity to work with a talented team of professionals, develop your leadership skills, and contribute to the growth and success of our organization.
Key Responsibilities:
* Direct and control daily operations to ensure efficient and effective delivery of services
* Plan and organize daily operations to meet business objectives
* Manage staff and assign duties to ensure optimal performance
* Plan budgets and monitor revenues and expenses to ensure financial stability
* Resolve issues that may arise, including customer requests, complaints, and supply shortages
* Recruit, hire, and supervise staff and/or volunteers
* Oversee payroll administration
* Conduct performance reviews
Requirements:
* 3 years to less than 5 years of experience in a similar role
* Strong leadership and management skills
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong analytical and problem-solving skills
* Ability to work independently and as part of a team
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Please submit your resume and cover letter to [insert contact information].
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Mazergroup is an equal opportunities employer and welcomes applications from diverse candidates.
Note: This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications required of the job holder.
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