Restaurant Operations Manager

3 days ago

Woodstock, Ontario, Canada Wendy's Full time
About the Role

We are seeking a highly skilled Restaurant Manager - Operations to join our team at Wendy's. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurants.

Key Responsibilities
  • Service Development
    • Determine the type of services to be offered and implement operational procedures to ensure exceptional customer experiences.
  • Cost Management
    • Cost products and services to optimize profitability and minimize waste.
  • Health and Safety
    • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Supply Chain Management
    • Negotiate arrangements with suppliers for food and other supplies to ensure quality and consistency.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Operations Management
    • Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.
Team Leadership
  • Supervise a team of 11-15 people to ensure effective communication and collaboration.
Technical Requirements
  • Proficient in using electronic cash registers, MS Office, point of sale systems, and spreadsheets.
Work Environment
  • Work a standard 40-hour week in a fast-paced restaurant environment.
Language and Work Term
  • Work in English and maintain a permanent work term.

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