Laboratory Operations Manager

4 weeks ago


Ottawa, Ontario, Canada Dynacare Full time

Position Overview

Role: Manager of Laboratory Operations

At Dynacare, we recognize that the environment where you work can significantly impact your contributions. Our mission is to provide Canadians with accessible health and wellness solutions. As a member of our team, you will have the opportunity to enhance your career while making a meaningful difference in the lives of others.

Key Responsibilities:

  • Oversee the scientific and technical operations of the laboratory.
  • Ensure the implementation of appropriate methodologies and equipment.
  • Conduct reviews of quality control and proficiency tests, recommending corrective actions as necessary.
  • Collaborate with the Medical Director and Quality Control Manager when applicable.
  • Analyze incomplete work and interpret complex cases.
  • Ensure that all abnormal and urgent reports are processed according to departmental guidelines.
  • Develop, revise, and communicate departmental policies, procedures, and manuals.
  • Provide guidance and support to staff regarding departmental policies and procedures.
  • Ensure timely distribution and proper filing of updates for staff notification.
  • Identify and prioritize annual budget requirements for the department.
  • Maintain financial accountability for departmental budget formulation and oversight.
  • Monitor inventory levels and manage routine stock orders.
  • Supervise inventory activities and assist in resolving related issues.
  • Manage recruitment, selection, and performance evaluation processes for departmental staff.
  • Ensure comprehensive training and safety instruction for all assigned roles.
  • Oversee operational functions, including scheduling and staff orientation.
  • Design and implement training and development initiatives for departmental personnel.
  • Accurately record and submit attendance and timesheets to payroll.
  • Monitor compliance and prepare statistical reports as required.
  • Delegate responsibilities to staff and maintain laboratory facilities and equipment.

Qualifications:

  • Proven knowledge of managerial leadership systems and continuous improvement practices, preferably in a laboratory setting.
  • Strong understanding of business and operational planning, including resource allocation and customer service best practices.
  • Bachelor’s degree in Biochemistry or certification as a Medical Laboratory Technologist.
  • Experience in creating and enhancing Value Streams and Process Maps to improve service delivery.
  • 7 to 10 years of managerial experience with demonstrated progression in responsibilities within a clinical environment.

Working Environment:

  • Standard office and laboratory settings.
  • Prolonged periods of sitting, with some standing and telephone use.
  • Flexibility required for extended hours and shift work.
  • Potential travel may be necessary.

Are you passionate about promoting healthy lives through commitment and care?

At Dynacare, we pride ourselves on being a leading employer, offering meaningful career opportunities. We are dedicated to hiring exceptional individuals who are eager to contribute to our mission of enhancing health and wellness across Canada.


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