Digital Solutions Project Coordinator

4 weeks ago


Old Toronto, Ontario, Canada Community Agency Full time

About Community Agency

Community Agency is a dynamic marketing communication firm that serves a wide array of clients with distinctive needs. Our primary objective is to consistently deliver exceptional results. We are committed to fulfilling our promises, implementing effective strategies, and generating unique ideas with enthusiasm and integrity.

Our talented team members each contribute their unique skills, enabling us to produce outstanding work that is both innovative and impactful. We believe that with hard work, creativity, and boldness, any aspiration can be achieved.

Position Overview

We are seeking a Digital Project Manager to become an integral part of our creative team.

Reporting directly to the Senior Vice President of Digital Product & Marketing, the Digital Project Manager is responsible for the efficient and effective execution of our digital initiatives. This role is crucial in ensuring that client and team objectives are met seamlessly. The ideal candidate will possess excellent project management and communication abilities, along with a proven history of managing multiple projects simultaneously, ensuring timely, budget-conscious, and satisfactory delivery.

Key Responsibilities

  • Oversee and manage digital projects across various channels, including website development, responsive redesigns, e-commerce, email marketing, social media, and digital advertising, from inception to completion.
  • Prioritize and plan deliverables and resources for all projects based on project scope and objectives.
  • Develop and maintain project documentation, including scope, detailed plans, timelines, deliverables, and meeting notes in collaboration with the team.
  • Proactively monitor project progress to identify potential risks and devise solutions.
  • Facilitate requirements gathering, specification creation, information architecture, and other necessary documentation.
  • Act as the primary liaison between clients and internal teams, fostering collaboration across the agency.
  • Propose innovative digital solutions for new initiatives and efficiencies during the business development process.
  • Document and communicate changes in project requirements and resources clearly to all stakeholders.
  • Lead quality assurance efforts for projects, ensuring all deliverables meet high standards of detail and quality.
  • Coordinate resource scheduling effectively.
  • Maintain strong communication with internal teams and clients regarding project status, risks, and issues.
  • Share and implement best practices in project management across the agency.
  • Manage vendor responsibilities and track vendor deliverables.
  • Conduct internal post-project reviews and analyses.
  • Minimum of 5 years of experience in managing digital projects; integrated agency experience is advantageous.
  • Exceptional communication skills, comfortable interacting with all levels of management and teams, including client relations, with strong verbal and written communication abilities.
  • Meticulous attention to detail with substantial technical expertise.
  • Proactive problem-solver who enjoys leading and working on both large and small-scale digital projects.
  • Positive team player with a solution-oriented mindset.
  • Strong conflict resolution skills and a proven ability to negotiate favorable outcomes for the team and clients.
  • Highly organized, capable of managing multiple projects simultaneously while adhering to timelines and budgets.
  • Experience with WordPress and Shopify.
  • Familiarity with JIRA, MailChimp, and other email platforms.
  • Undergraduate or college degree in Business, Advertising, or a technology-related field.
  • Proficient in MS Project, PowerPoint, Excel, Word, and Photoshop.

Why Choose Community Agency?

· Excellent company culture that is creative, collaborative, and relaxed.

· A balanced approach to work and play.

· Weekly perks available to all employees.

· Work alongside and learn from top industry talent.

We appreciate all applicants. However, only those selected for an interview will be contacted.

Community Agency is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable laws. We are committed to fostering an inclusive and accessible workplace. If you require accommodation during the interview process, please inform us.



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