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Digital Project Coordinator

2 months ago

Old Toronto, Ontario, Canada Hour Consulting Full time

We are seeking a Digital Project Coordinator for Hour Consulting, a pioneering partner in digital transformation that excels in empowering businesses to succeed in the contemporary digital arena. With over 15 years of expertise, they have refined their all-encompassing solutions, which include Business Strategy, Digital Product Design, Development, Cloud Solutions, Data Analytics, and more, distinguishing them from their competitors.

They work closely with clients to develop customized solutions that stimulate innovation, improve customer experiences, and create a lasting impact. Their skilled team has collaborated with organizations across diverse sectors, ensuring they can adeptly navigate the challenges of today's digital landscape.

Role Overview:

In this position, you will be crucial to the team's achievements by facilitating project delivery across various technical and digital initiatives. Your management of project timelines and deliverables will be vital in assisting our clients to operate efficiently and strategically to meet their business goals.

The Digital Project Coordinator will manage the successful execution of intricate projects from start to finish. In this capacity, you will serve as the primary point of contact for clients and internal teams, ensuring that all project goals are accomplished on schedule and within budget. Your leadership will promote process enhancements, encourage collaboration, and guarantee that resources are effectively utilized throughout all phases of the project lifecycle.

Key Responsibilities:
  1. Project Ownership:
    • Assume full responsibility for comprehensive project delivery, ensuring strict adherence to timelines, scope, and budget constraints.
    • Collaborate with internal stakeholders, including developers, designers, and technical leads, to ensure alignment with client expectations and technical feasibility.
  2. Client and Stakeholder Engagement:
    • Serve as the main liaison between clients and the project team, anticipating needs, addressing concerns, and providing expert guidance to resolve issues.
    • Maintain open communication with all stakeholders, delivering regular updates and fostering transparency at all levels.
  3. Process Improvement:
    • Develop and implement streamlined processes to enhance program efficiency and effectiveness, continually refining these systems based on feedback and findings.
    • Maintain and enhance project documentation standards and propose improvements to governance, tools, and templates.
  4. Technical Expertise and Risk Management:
    • Maintain a strong understanding of relevant technologies, including web and mobile development, to provide technical leadership and guidance.
    • Identify potential risks early in the project lifecycle and implement proactive mitigation strategies to minimize impact.
    • Promptly address project issues, ensuring that any challenges are resolved swiftly and effectively to keep the project on track.
Qualifications:
  1. Project Management: Over 3 years of proven experience in managing comprehensive digital solutions, ideally within an agency or product-focused organization, with a strong emphasis on launching web and mobile applications.
  2. Client & Stakeholder Engagement: Experience building and nurturing relationships with senior stakeholders. Skilled in influencing and collaborating across cross-functional teams to align on projects, ensuring successful outcomes.
  3. Requirements Gathering & Communication: Demonstrated ability to gather detailed business and technical requirements from clients, communicate them effectively to engineering teams, and refine them based on ongoing client feedback. Should have a proven track record of managing project deadlines and ensuring that technical leaders have clear, actionable insights into client needs.
  4. Technical & Process Expertise: A good understanding of the software development lifecycle, continuous integration/continuous deployment (CI/CD) practices, and various project management methodologies, including agile. Competent in utilizing project management and collaboration tools such as Jira, Confluence, and Google Suite.
  5. Problem-Solving & Ownership: Strong analytical mindset. Exhibits a proactive approach to problem-solving, with a strong sense of ownership over project outcomes.
  6. Interpersonal Skills: Exceptional communication and interpersonal skills, with the ability to bridge the gap between technical teams and clients effectively. Comfortable working in fast-paced, dynamic environments and capable of thriving under pressure.
Benefits:
  1. Access to the latest tools and technology to create exceptional customer experiences.
  2. Career advancement opportunities. Your talent is valued, and we want to see you succeed in your current role and throughout your career.
  3. Competitive total rewards package that includes a base salary, paid vacation, personal and sick days, paternity/maternity leave, and comprehensive medical, vision, and dental benefits.
  4. Participation in regular after-work socials.

Full-time, Permanent

Remote Work: Option to work remotely one day per week