Restaurant Assistant Manager
5 days ago
We are seeking a highly skilled Restaurant Assistant Manager to join our team at Wendy's Restaurants. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Operations Management
- Develop and implement operational procedures to ensure efficient service delivery and high-quality food products.
- Manage inventory, supplies, and equipment to maintain optimal levels and minimize waste.
- Conduct regular audits to ensure compliance with health and safety regulations.
- Customer Service
- Provide exceptional customer service by ensuring prompt and friendly service, addressing customer complaints, and resolving issues in a timely manner.
- Develop and implement strategies to increase customer satisfaction and loyalty.
- Team Leadership
- Supervise and train a team of 20+ employees to ensure they have the skills and knowledge to perform their duties effectively.
- Conduct regular performance reviews and provide feedback to employees to improve their performance.
- Financial Management
- Manage cash handling, balance sheets, and other financial reports to ensure accurate and timely financial reporting.
- Develop and implement strategies to increase sales and reduce costs.
- Marketing and Promotion
- Participate in marketing plans and implementation to promote the restaurant and increase sales.
- Develop and implement strategies to increase brand awareness and customer loyalty.
- Education
- College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
- Experience
- 7 months to less than 1 year of experience in a restaurant management role.
- Skills
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and meet tight deadlines.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
The Restaurant Assistant Manager will work in a fast-paced environment with a combination of sitting, standing, and walking. The role requires attention to detail, accuracy, and reliability.
LanguageThe primary language of work is English.
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