Client Success Advocate
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform and services.
Key Responsibilities- Provide world-class support to clients through various channels, including phone, email, and chat.
- Offer technical assistance and guidance to clients on our platform and services.
- Identify opportunities for account growth and upselling, and collaborate with internal teams to drive business results.
- Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
- Stay up-to-date with industry trends and best practices to continuously improve client support and services.
- 2+ years of experience in customer-facing roles, preferably in a software as a service (SaaS) environment.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
- Strong problem-solving skills, with the ability to analyze complex issues and provide effective solutions.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Fluency in English, with the ability to communicate effectively with clients and internal teams.
- A competitive compensation package, including salary, bonuses, and benefits.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A comprehensive training program, ensuring you have the skills and knowledge needed to succeed in your role.
- A collaborative team culture, with a focus on teamwork, innovation, and customer satisfaction.
- A recognition and rewards program, celebrating individual and team achievements.
Citation Canada is a leading provider of HR solutions, recognized for our commitment to excellence, innovation, and customer satisfaction. We are proud to be one of Canada's Best Workplaces, and we are dedicated to creating a positive and inclusive work environment for our employees.
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Client Success Advocate
3 weeks ago
London, Ontario, Canada HRdownloads Full timeAbout the RoleWe are seeking a highly skilled Client Success Representative to join our team at HRdownloads. As a Client Success Representative, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients throughout their...
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Client Success Advocate
3 weeks ago
London, Ontario, Canada HRdownloads Full timeAbout the RoleWe are seeking a highly skilled Client Success Representative to join our team at HRdownloads. As a Client Success Representative, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients throughout their...
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Client Success Advocate
1 hour ago
London, Ontario, Canada HRdownloads Full timeAbout the RoleWe are seeking a highly skilled Client Success Representative to join our team at HRdownloads. As a key member of our customer success team, you will be responsible for delivering exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients throughout...
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Client Success Advocate
1 week ago
London, Ontario, Canada HRdownloads Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Client Success Advocate
1 week ago
London, Ontario, Canada HRdownloads Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Client Success Advocate
4 weeks ago
London, Ontario, Canada HRdownloads Full timeAbout the RoleWe are seeking a highly skilled and motivated Client Success Representative to join our team at HRdownloads. As a Client Success Representative, you will play a critical role in ensuring our clients achieve their goals and objectives by providing exceptional support and guidance throughout their membership lifecycle.Key ResponsibilitiesProvide...
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Client Success Advocate
4 weeks ago
London, Ontario, Canada HRdownloads Full timeAbout the RoleWe are seeking a highly skilled and motivated Client Success Representative to join our team at HRdownloads. As a Client Success Representative, you will play a critical role in ensuring our clients achieve their goals and objectives by providing exceptional support and guidance throughout their membership lifecycle.Key ResponsibilitiesProvide...
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Client Success Advocate
2 weeks ago
London, Ontario, Canada HRdownloads Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Client Success Advocate
2 weeks ago
London, Ontario, Canada HRdownloads Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Client Success Advocate
3 weeks ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Client Success Advocate
3 weeks ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Client Success Advocate
4 weeks ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly skilled Client Success Representative to join our team at Citation Canada. As a key member of our customer success team, you will be responsible for delivering exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Client Success Advocate
4 weeks ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly skilled Client Success Representative to join our team at Citation Canada. As a key member of our customer success team, you will be responsible for delivering exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Client Success Advocate
3 weeks ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly skilled Client Success Representative to join our team at Citation Canada. As a key member of our customer success team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Client Success Advocate
3 weeks ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly skilled Client Success Representative to join our team at Citation Canada. As a key member of our customer success team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Client Success Advocate
3 weeks ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Client Success Advocate
3 weeks ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Client Success Advocate
4 weeks ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Client Success Advocate
4 weeks ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
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Commercial Claims Advocate
4 weeks ago
London, Ontario, Canada Gallagher Full timeOverviewGallagher's Claims division in Ontario is seeking a Claims Advocacy Associate to join their team. As a key member of the Commercial Claims team, you will provide support to the Claims Director and contribute to the success of the organization.ResponsibilitiesData input using EPIC, Word, and Excel to maintain accurate recordsCoordinate and update...
