Operations Coordinator

2 days ago


Lethbridge, Alberta, Canada National Bank Full time
About the Role

We are seeking a highly skilled and motivated Operations Coordinator to join our team at National Bank. As an Operations Coordinator, you will play a key role in supporting our clients and colleagues by carrying out administrative tasks in accordance with Bank policies, standards, and procedures.

Key Responsibilities
  • Welcome clients to the branch and direct them to the right resource person
  • Provide top-quality customer service in person and via communication channels
  • Ensure that all common spaces for the team and for greeting clients feel welcoming and appear professional
  • Organize and manage conference room schedules for clients
  • Help coordinate events and conferences with internal/external partners
  • Carry out various daily administrative activities (e.g., mail, distribute and file documents, order supplies)
About the Team

National Bank Financial – Wealth Management is a leading financial services company with a strong presence in Canada. We have a team of experienced professionals who manage the assets of our clients in over 100 branches. As an Operations Coordinator, you will report to the Regional Manager and work closely with a team of investment advisors.

What We Offer
  • A dynamic work environment with cutting-edge collaboration tools
  • A hybrid (remote and in the office) work model to support work-life balance
  • Flexible leave arrangements to help you achieve your goals
  • A comprehensive benefits package, including health and wellness programs, flexible group insurance, and a generous pension plan
  • Opportunities to get involved in community initiatives and contribute to the well-being of our clients and colleagues
Requirements
  • High school diploma and 2 years of relevant experience or a college diploma and 6 months of relevant experience
  • College diploma in administration, an asset
  • Experience working in financial services, an asset
  • Practical knowledge required of Excel, Word, and Outlook
  • Ability to adapt to change and work under pressure
  • Organizational and priority management skills


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