Operations Coordinator
2 months ago
As an Operations Agent at National Bank, you will play a vital role in supporting our clients and colleagues. Your key responsibilities will include:
- Welcoming clients to the branch and directing them to the right resource person
- Providing top-quality customer service in person, on the phone, and via email
- Ensuring that all common spaces for the team and for greeting clients feel welcoming and appear professional
- Organizing and managing conference room schedules for clients
- Helping to coordinate events and conferences with internal/external partners
- Carrying out various daily administrative activities, such as mail, document distribution, and filing, as well as ordering supplies
National Bank Financial - Wealth Management is a leading mutual funds brokerage firm in Canada, with close to 1,000 investment advisors managing the assets of over 400,000 clients across 100 branches. You will report to the Regional Manager and work closely with a team of investment advisors.
What We OfferWe strive to contribute to your quality of life by offering flexible work arrangements, including a hybrid (remote and in-office) work model, flexible leave, and work schedule arrangements to help you achieve a better work-life balance.
RequirementsTo be successful in this role, you will need:
- A high school diploma and 2 years of relevant experience, or a college diploma and 6 months of relevant experience
- A college diploma in administration, an asset
- Experience working in financial services, an asset
- Practical knowledge of Excel, Word, and Outlook
- The ability to adapt to change and work under pressure
- Strong organizational and priority management skills
In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to promote your wellbeing and that of your family, including health and wellness programs, flexible group insurance, a generous pension plan, and more.
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