Career Centre Coordinator

1 month ago

Vancouver, Canada University of British Columbia Full time

Staff - Union

Job Category

CUPE 2950

Job Profile

CUPE 2950 Salaried - Student Info Support 4 (Gr7)

Job Title

Career Centre Coordinator

Department

Employer and Alumni Engagement | UBC Career Centre

Compensation Range

$4,594.00 - $4,827.00 CAD Monthly

Posting End Date

September 24, 2024

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Career Centre Coordinator, Employer and Alumni Engagement, provides administrative support for the UBC Career Centre and acts as the first point of contact for inquiries from employers, alumni and the workplace community. This position coordinates the administration for all employer and alumni related programs, events and services; including career fairs, employer info sessions, workshops and more. The position also administers the process for online job postings. The role also plays a key role in helping to coordinate the onboarding of staff to the Centre, daily set up and operations of the Centre and ensures all administrative systems and processes are well maintained and operating in an efficient manner.

At UBC, we value diversity as crucial for excellence in research, innovation, and learning. The Career Centre Coordinator plays a pivotal role in fostering a diverse and inclusive environment, supporting graduate and undergraduate students across all disciplines in their career development journey.

Organizational Status
The Career Centre Coordinator reports to the Manager, Employer and Alumni Engagement, and works collaboratively with all members of the unit.

Work Performed
- Customer Service:

- Provide a warm, friendly, and professional environment as the first point of contact for students, alumni, employers, faculty, and community members.
- Address inquiries about career development, workshops, events, and resources, guiding individuals to appropriate support services both on-campus and in the community.
- Demonstrate empathy and active listening skills, ensuring students and employer partners receive necessary information and support as needed.
- Solves problems and resolves complaints or addresses questions by investigating, taking corrective action, and referring as appropriate.
- Responds to urgent and immediate requests calmly and effectively.
- Stays up to date on specific campus programs or events in order to provide timely, accurate, and responsive service. Employer and Alumni Engagement:

- Serve as a key liaison for employer and alumni interactions, supporting recruitment activities, employer information sessions, and job postings.
- Ensure adherence to employment standards and legislation when reviewing and posting job opportunities.
- Coordinate interview room bookings, resume collection, and scheduling services for employers.
- Coordinate with Employer and Alumni Engagement Specialists regarding employer activity and inquiries, passing on relevant and important information to best serve employer partners.
- Event Support: Work with EAE Event Team members to support fairs, coordinate communications, navigate employers and students’ inquiries and execute day of requirements.
- Ability to work occasional evenings in support of special events and programs.
- Communications:

- Update and maintain the Career Centre website, ensuring accuracy and relevance of information.
- Create and design digital assets such as templates, banners, and graphics to enhance promotional materials.
- Data and Reporting:

- Compile and interpret statistical reports on student participation and learning outcomes.
- Maintain accuracy of student information systems and databases, ensuring data integrity and confidentiality.
- Administrative Support:

- Manage daily operations of the Career Centre, including appointment and workshop bookings, and scheduling of advisors.
- Coordinate administrative tasks such as room bookings, equipment management, and ordering office supplies.
- Provide administrative assistance such as data entry, correspondence preparation, and maintaining filing systems.
- Work in collaboration with professional and student staff members to identify processes and systems that require improvement, maps current processes, re-designs processes, and makes recommendations for changes that enhance the design of programs, services, and resources for students.

Qualifications:

- High School graduation and a two-year post-secondary diploma, or equivalent combination of education and experience.
- Minimum four years of related experience, preferably in a student-services, career development environment or customer service/sales environ

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