Administrative Clerk/receptionist

3 days ago


Greater Sudbury, Canada City of Lakes Family Health Team Full time

**Purpose**

The receptionist/clerk is responsible for providing services and administrative/clerical support to the City of Lakes Family Health Network. Attention to providing a high level of customer service is essential.

**Key Areas of Responsibilities and Duties**

1: Develop and implement an efficient and effective clerical system

2: Coordinate clerical resources including scheduling, inventories and finance

3: Register patients and perform triage as appropriate

4: Schedule patient appointments and manage patient records and test results using Electronic Record System (EMR)

5: Answer telephones and provide information as required

6: Send and receive messages and documents using fax machine or electronic mail 1

7: Perform miscellaneous job-related duties as required

The above are representative, but are not to be considered all-inclusive

**Qualifications**

1: Post-secondary diploma or certificate in relevant field of study

2: Must have excellent telephone and communication skills

3: Excellent client service skills

4: Able to work cooperatively in a team environment

5: The following attributes would be considered a significant asset:
a. Have experience in customer service

b. Bilingual in English and French

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Education**:

- Secondary School (preferred)

**Experience**:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)

Work Location: In person



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