Receptionist/administrative Assistant

3 months ago


Burlington, Canada Wilson Health Services Burlington Full time

Wilson Health Services was founded in June of 2001 by Dr. Jason Wilson. Wilson Health Services has expanded into four multidisciplinary clinics serving Cambridge, Guelph, Paris and Kitchener. Our team includes Chiropractors, Registered Massage Therapists, Physiotherapists, Naturopath, and Chiropodists.

Our mission is to empower our patients and community to expand their level of health and vitality. We will inspire our family of patients to embrace true health from the inside-out and to embody wellness which is far superior than the treatment of disease.

Seeking a energetic individual to work in a established multidisciplinary clinic. Our clerical support staff are trained to ensure smooth flow within our clinic and ensure that the various duties related to running a health care office and managing patient files is done in a friendly, professional, organized, and efficient manner.
- **REQUIRED**_ **Academic & Work Experience**
- Minimum of 2 year experience in Administration/Reception in the health care field dealing directly with patients preferred.
- **REQUIRED**_ **Skills & Knowledge**
- Strong computer skills including Microsoft Office, and patient management software
- Organized and detail oriented
- Basic accounting skills and Point of Sale Knowledge
- Superior Customer Service Skills
- Superior Communication/Interpersonal Skills
- Understanding of Record Retention for Medical Offices
- Adapts easily to new situations
- Previous experience with WSIB and MVA claims an assett
- Medical admin course an asset
- **Responsibilities include, but are not limited to**:_
- Act as an ambassador for the Clinic
- Manage the front desk and coordinate patient care
- Answer telephone calls and direct them accordingly
- Greet and Check in Patients - complete all necessary forms
- Maintain patient database, and patient files
- Process all patient payments (cash, visa, Mastercard, Interac)
- Process all WSIB and MVA claims
- Generate Clinic reports as required for patient follow up, daily and weekly balancing, and practitioner compensation
- Ensure Clinic is tidy at all times, some light laundry for linens used in treatment rooms
- Manage all orthotic and shoe orders
- Manage multiple health care practitioners individual needs
- Willing to learn new things
- Reprocessing and sterilization of medical equipment

**This will include early mornings, late evenings and Saturdays mornings.**

Pay: $20.00-$25.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Evening shift
- Morning shift

Ability to commute/relocate:

- Burlington, ON L7R 3M4: reliably commute or plan to relocate before starting work (required)

Application question(s):

- How many years of experience in the Health Care industry to you have?

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Administrative experience: 3 years (required)

Licence/Certification:

- Drivers license (required)

Work Location: In person



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