Medical Office Administrator
6 months ago
This is a frontline position and the successful applicant will be the primary contact for patients with our office. The successful applicant must possess **excellent customer service **skills and demonstrate the following abilities:
- Highly motivated and a positive team player
- Excellent communication and organizational skills
- **Exceptional sales and marketing experience**:
- **Excellent telephone communication skills**:
- Meticulous attention to detail
- Integrity and a focus on patient safety
Duties include but are not limited to:
- Answer the phone and schedule appointments
- Triage referrals and book clinics appropriately
- Book follow-up appointments with patients
- Update, file and maintain patients' medical records
- Register new patients and update existing patient demographics
- Facilitate patient flow by notifying staff of patient's arrival or delay
- Respond to patients, prospective patients, and visitor inquiries in a courteous and professional manner
- Keep medical office supplies adequately stocked
- Maintain cleanliness of reception area, waiting room and exam rooms
- Answer Incoming calls with appropriate delegation and follow-up
Applicants **MUST have experience with an EMR** system.
**Job Types**: Full-time, Permanent
Pay: $23.00-$26.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
**Experience**:
- Plastic Surgery or Dermatology: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- MOA Diploma or Certificate (required)
Work Location: In person
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