Medical Office Administrator
8 hours ago
The third floor team at Maple Leaf Medical Clinic is looking for an experienced medical office administrator to cover an 18-month maternity leave. We are a medical clinic that serves the LGBTQ2S+ community, HIV positive individuals, as well as the general population.
We are looking for a full-time staff member (daytime hours and one evening per week). Paid training to start 15-May-2023, with full duties starting 31-May-2023.
**Requirements**:
- Minimum of two years in related experience within a clinic/health environment (required)
- Proficiency in Electronic Medical Record utilization (MedAccess EMR preferred)
- Completion of a diploma or certificate in medical administration (preferred)
- Experience with OHIP billing
- Proficiency with Microsoft Word, Excel, and Outlook
- Demonstrated professionalism, dependability, and reliability
- Strong written and oral communication skills
- Strong time management, organizational, and self-planning skills demonstrating flexibility
- Ability to make decisions and exercise discretion when dealing with confidential information
- Compliance with practice policies related to privacy & confidentiality, harassment, scent-free facility, and employee immunizations
**Responsibilities**:
- Tracking and following up referrals for consultations and investigations (including following up when a referral is not acknowledged, when it has been missed by the patient, and when a report has not been received)
- Managing incoming and outgoing faxes, calls, and mail
- Although other staff are primarily response for front desk reception duties, this staff member may be required to provide coverage when front desk staff are away
- Providing timely, friendly, and informative service at front desk reception in person and on the phone
- Prioritizing urgent tasks and requests from practitioners and patients
- Scheduling appointments
- Maintaining patient charts, including orderly filing and forwarding of all results and correspondences
- Maintaining patient confidentiality and privacy
- Preparing and reconciling OHIP billing information
- Working collaboratively with other administrative support staff
Benefits (after 6-month probationary period):
- Extended health care
- Vacation (2 weeks), & paid time off (including holidays, 5 personal days per year)
**Job Types**: Full-time, Permanent
Pay: $40,000.00 per year
**Benefits**:
- Extended health care
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- medical administrator: 2 years (preferred)
Work Location: In person
Expected start date: 2025-01-02
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