Business Licensing Officer

6 months ago

Halifax, Canada Province of Nova Scotia Full time

**Department**:Service Nova Scotia

**Location**:HALIFAX

**Type of Employment**: Permanent

**Union Status**: NSGEU - NSPG

**Closing Date**:29-May-24 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Our vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business.

**About Our Opportunity**:
The LO provides input to the Senior Licensing Officer and the Manager regarding the operation and procedures within Business Licensing unit.

**Primary Accountabilities**:
In this position you can expect to:

- Prioritize effectively to meet service standards while ensuring regulatory compliance.
- Review digital adjudications, coordinate issue resolution, and assist with applicant eligibility for programs.
- Improve processes to support effective program delivery and implementation.
- Assess applicant eligibility for various licenses.
- Review detailed documents such as contracts, trust agreements, criminal record checks, and bonds to ensure compliance with legislative requirements.
- Develop information materials (guides and manuals) related to licensing requirements and procedures.
- Review consumer and business complaints, communicate with stakeholders, and respond to inquiries.
- Coordinate program implementation and assist with program evaluation.
- Identify inspection targets, address complaints, and prepare directives related to regulatory non-compliance.
- Perform other related duties as required, such as supervision of record retention/disposal, large mailouts, general mail distribution, ordering office supplies, processing financial invoices, and other operational activities.

**Qualifications and Experience**:
Completion of a university degree in related training plus three (3) years of related experience or an equivalent combination of training and experience may be acceptable.

Experience in a regulatory environment, reviewing interpretation of legislation, and a basic knowledge of business. Understanding of accounting principles and the ability to understand the contents of financial statements.

Strong analytical skills and the ability to develop practical solutions to issues resulting from changes in business sector practices. High degree of resourcefulness, initiative, decisiveness, self-reliance, organizational skills and the ability to work with mínimal supervision. Well developed writing, verbal, and listening skills.

You must be computer literate and have working experience with software programs including Microsoft Office.

Must be able to assess the workload and focus on the most urgent tasks, as well as respond quickly to changing priorities. Must be always objective in approach and pay attention to detail. A highly developed ability to analyse a large number of business operational circumstances and complex regulatory provisions to achieve compliance is essential.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

**Equivalency**:
**Benefits**:
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

**What We Offer**:

- Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
- Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
- Countless career paths
- Department specific flexible working schedules

**Pay Grade**: PR 06 - PR 10

**Salary Range**: $1,924.95 - $2,760.42 Bi-Weekly

**Employment Equity Statement**:

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