Office Manager

2 months ago


Waterloo, Canada RideCo Full time

This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you’ll be one of the pioneers shaping this transformation. We are looking for an ambitious and enthusiastic Office Manager to support our rapidly growing company.

As an Office Manager, you’ll be responsible for managing the day-to-day operations of the office and be the go-to-person for anything related to the office administration. You will be responsible for managing all aspects of the office operations and you will also be instrumental in helping to build our company culture. We're looking for an energetic and organized person who excels at tackling new challenges on a daily basis. The environment at RideCo is dynamic, fast-paced, and energetic - each day will be different and exciting

**Your day-to-day responsibilities will include**:

- Be the go-to-person for all office-related matters and own the resolution and outcome of any changes, issues, or conflicts (e.g., parking, company-wide announcements, invoicing, etc.)
- Purchase office supplies, snacks, equipment, and maintaining proper stock levels
- Ensure efficient use and operation of shared spaces, including kitchen, boardrooms, copy rooms, storage rooms, etc. This includes appropriate configuration, layout, and maintenance of equipment, supplies, and cleanliness.
- Own and maintain relationships with vendors as required including marketing material suppliers, office supply providers, equipment/maintenance providers, cleaners, etc.
- Ensure organization and general cleanliness of the office environment
- Own office space planning, including frequent seating rearrangements
- Plan and coordinate activities and events, and act as lead of Social Committee (e.g., team building activities, team lunches, special events/projects, etc.)
- Collaborate with HR for all on-boarding and off-boarding procedures and be the cultural ambassador of RideCo
- Responsible for timely and efficient incoming and outgoing correspondence, including mail, packages, and other items requiring shipping and receiving. Ensure mail is routed to appropriate internal departments
- Certified participant of the Joint Health and Safety Committee (willing to get certified)
- Other duties as assigned

**Preferred qualifications**:

- Demonstrated experience as an Office Manager or other relevant administrative support experience, preferably in a start-up environment
- Post-secondary diploma/certificate in office or business administration or a related discipline preferred
- Excellent computer skills, including a high degree of proficiency in Google Suite, and Microsoft Office
- Experience handling confidential information and maintaining professionalism in all business areas and interactions
- Excellent oral and written communication skills
- **Location**:Based in Waterloo, Ontario, or willing to relocate

**Compensation and Benefits**:

- **Base Salary**: $60K - $70K + discretionary performance-based bonus + stock options
- **Work-Life Balance & Additional Perks**: Flex-time work schedules, vacation time, bi-weekly catered lunches, social events, casual dress code
- **Benefits Plan**: Medical, dental, prescription, life/health spending accounts and more
- **Work Environment**: Located in KW's most desirable work space in the heart of Uptown Waterloo
- **Commuter Program**: Complimentary rides to and from work

**Who we are**:
RideCo powers on-demand transit. Public transit agencies use RideCo's cloud-based software platform to provide on-demand shared rides in dynamically routed buses and vans. Our clients include some of the world’s largest transportation operators such as Los Angeles Metro, San Antonio Metro, and Calgary Transit.
Have you experienced getting frustrated with transfers and waiting while taking a public bus? Have you seen buses drive around in low-density areas with very few passengers on-board and wondered how inefficient that seems to be? You're likely aware of the first & last mile access challenges faced by transit hubs. We are solving these problems by re-imagining shared mobility. Imagine a world where vehicles have dynamic routes responsive to real-time trip demand. This 'dynamic shuttle' (or van /sedan) would pick you up, on-demand, at or near your doorstep, and take you to your destination or transit hub. Along the way, it may pick-up other passengers going in your direction. Your experience will be seamless: less waiting, less walking, fewer transfers, shorter travel time, and timely pickups and drop-offs. RideCo's 'dynamic shuttle' platform enables this seamless experience and low-cost shared rides for vehicle fleet operators and their passengers. By seamlessly moving more people in fewer vehicles we are catalyzing a generational shift in how people get around cities and towns. This means commuters spend less time in transit and more time doin


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