Administrative/customer Service

6 months ago


Woodbridge, Canada HLS Linen Services Full time

HLST Linen Services is looking to fill a role of _Customer Service Representative (CSR)/Administrative Assistant _, the primary responsibility is maintaining positive relationships with our valued customers by providing exceptional, over the phone and in person customer service. The CSR must thrive in an extremely fast paced work environment with high deliverables. Must have a minimum of 3 years experience in administration. Hospitality and hotel experience is an asset.

**Some of your responsibilities will include but not limited too**
- Be proactive in following up with customers to discuss the status and progress of service if there is a delay in delivery.
- Maintain strong working relationships within our valuable customers and production
- Act as the primary contact for conflict resolution by demonstrating strong listening and negotiation skills while speaking with irate customers to reduce escalation and increase customer satisfaction
- Must have vehicle
- Must be willing to travel to Customer’s sites when needed.

We offer an excellent benefit package. Must have a minimum of (2) covid vaccines.

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Life insurance
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative: 2 years (required)
- Customer service: 2 years (required)

Work Location: In person



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