Customer Service Coordinator

5 months ago


Woodbridge, Canada Home Stairlift Rentals Ltd. Full time

Responsibilities:

- Contact Customers to follow up on Annual Maintenance on a daily basis, sales related
- Handle escalated customer inquiries and complaints in a professional and timely manner
- Maintain accurate records of customer interactions and transactions
- Provide technical support on the phone to aid in assisting corrective action
- Prepare daily paperwork for Technicians in a timely manner
- Complete daily service paperwork in system
- Daily communication with Customers
- Maintain Filing of customer files
- General administrative support to both Sales and Service department
- Projects as assigned

Qualifications:

- Fluent in English, with excellent verbal and written communication skills in both languages
- Proven experience in a customer service role, preferred
- Knowledge of sales techniques and the ability to upsell products or services
- Excellent phone etiquette and the ability to handle difficult or irate customers with professionalism
- Proficient in data entry and computer systems
- Ability to multitask, prioritize, and manage time effectively
- Attention to detail is a must

We offer competitive compensation, benefits package, and opportunities for career growth. If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: $37,500.00-$45,000.00 per year

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Woodbridge, Canada AWT Labels & Packaging Full time

    From award winning label and packaging solutions, to printed promotional materials, to direct mail, to envelope manufacturing ASL Print FX’s goal is to enhance and protect our customers’ brand. Based in Vaughan, our company’s primary focus revolves around crafting highly embellished labels for industries such as Wine and Spirits, Health & Beauty, Food...


  • Woodbridge, Canada Elac Research Inc. Full time

    The Customer Service Coordinator customer service functions to ensure smooth operations and high levels of customer satisfaction. This role involves handling customer inquiries and orders, communicating with suppliers, placing and tracking orders, and performing light accounts receivable tasks. **Key Responsibilities**: - **Customer Service**: - Process...


  • Woodbridge, Canada AWT Labels & Packaging Full time

    From award winning label and packaging solutions, to printed promotional materials, to direct mail, to envelope manufacturing ASL Print FX’s goal is to enhance and protect our customers’ brand. Based in Vaughan, our company’s primary focus revolves around crafting highly embellished labels for industries such as Wine and Spirits, Health & Beauty, Food...


  • Woodbridge, Canada TTI, Inc. Full time

    TTI, Inc. is looking for a Branch Customer Service Coordinator at our office in Toronto. The Branch Customer Service Coordinator I provides support to the branch sales force by assisting with customer inquiries, the coordination special customer request and issue resolution. - Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized...


  • Woodbridge, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...


  • Woodbridge, Canada CRS Packaging Inc Full time

    We are looking for Dynamic, Energetic, Friendly person to handle our Customers and Suppliers. **Must be able to speak, write in English Fluently**. ** Experience in Customer service / Purchasing is an asset.** ** Customer Oriented, proactive attitude, multitasking skills** **Must have Good communicate skills** **Excel - Spread sheet skills are a...

  • Service Coordinator

    5 months ago


    Woodbridge, Canada Canadian Choice Windows & Doors Full time

    **Job Summary**: We're on the lookout for a meticulous and well-organized Service Coordinator to bolster our team. This role entails overseeing administrative duties, managing service requests, and ensuring top-notch customer satisfaction. We need someone with exceptional organizational prowess, stellar communication skills, and a dedication to...


  • Woodbridge, Canada Westlake Pipe and Fittings Full time

    **_We build communities, let us build your career_** **Why choose NAPCO?** - Benefits Day 1! - Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage. - Quarterly Bonus Program - Annual Incentive Bonus - Fitness Reimbursement Program: The Company will reimburse up to 50%. - Tuition Reimbursement Program -...


  • Woodbridge, Canada European Autobody Full time

    _At R. Ferri Automotive we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at R. Ferri Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community...


  • Woodbridge, Canada European Autobody Full time

    _At R. Ferri Automotive we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at R. Ferri Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community...


  • Woodbridge, Canada Sentinel DEC Systems Inc. Full time

    We inspect, test and maintain all types of fire protection equipment including but limited to fire alarm systems and sprinkler systems installed in both commercial, and residential properties. We are committed to excellence and is looking for someone who is willing to commit themselves to the life safety of each and every customer and pride themselves on...


  • Woodbridge, Canada 3G Lighting Full time

    **Title** Shipping & RMAs - Customer Service Representative **Reports to** CFO **Role** Responsible for coordinating and preparing shipping documents according to processes in place, utilizing company ERP system; Responsible for coordinating Pick & Packs from start to finish; Demonstrate seamless processing of outgoing shipments as directed. Responsible...


  • Woodbridge, Canada CMP Group Ltd. Full time

    **Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...


  • Woodbridge, Canada CMP Group Ltd. Full time

    **Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...

  • Service Coordinator

    5 months ago


    Woodbridge, Canada SOUSA Convoy Ltd Full time

    FIRST IMPRESSIONS MATTER!! and often the first people our customers meet, need someone to listen to and find a solution to their needs. With customer service our number one priority, having a friendly professional team member is important to us. If you desire to be a part of a team that has been servicing customers for over 35 years and becoming successful...

  • Service Coordinator

    5 months ago


    Woodbridge, Canada SOUSA Convoy Ltd Full time

    FIRST IMPRESSIONS MATTER!! and often the first people our customers meet, need someone to listen to and find a solution to their needs. With customer service our number one priority, having a friendly professional team member is important to us. If you desire to be a part of a team that has been servicing customers for over 35 years and becoming successful...


  • Woodbridge, Canada ZMC Window Covering Supplies Full time

    **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels when needed - Acknowledging and resolving customer complaints when needed - Processing orders, arranging transport, and daily invoicing and...


  • Woodbridge, Canada ZMC Window Covering Supplies Full time

    **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels when needed - Acknowledging and resolving customer complaints when needed - Processing orders, arranging transport, and daily invoicing and...

  • Service Coordinator

    7 days ago


    Woodbridge, Canada Applied Systems Technologies Inc. Full time

    **About Us**: At Applied we do things differently. We take a customer-first approach to everything that we do. We are firm believers in agility so that we can adapt to the unique requirements of our customers business and change course when needed. We make it a point to hire only the most qualified, experienced and committed members to our team and are...


  • Woodbridge, Canada Starboard Transport Inc. Full time

    **Responsibilities**: - Serve as the primary point of contact for customers, providing exceptional customer service and addressing inquiries promptly and professionally. - Coordinate with drivers and carriers to schedule and dispatch shipments efficiently, ensuring timely delivery and adherence to customer requirements. - Assist with customs documentation...