Rental Coordinator

3 months ago

Etobicoke, Canada MBS Equipment Company Canada Full time

**Who we are**

The MBS Group is one of the largest studio-based production service and studio development companies in the world. Our key capabilities include studio management, studio design and development, lighting, grip, and expendables. With extensive international reach—45 locations across 28 cities, nine states and three countries including the US, Canada, and the United Kingdom.  The MBS Group supports over 300 sounds stages and 400+ film and television productions a year. This position is with MBSE Canada.

For us, sustainability is about continuous business improvements that go beyond “green” actions. We have committed to a holistic, strategically resilient process called Environmental Social Governance, or ESG.
- Environmental: total greenhouse gas emissions (GHG), and landfill waste
- Social: living wage, diversity and inclusion, and training and development
- Governance: purpose-led management, and community engagement

**Perks you’ll receive**
- Competitive base salary
- Comprehensive company-paid health benefits
- Generous Retirement savings program
- Volunteer, personal, and sick paid time off
- Anniversary program
- Employment Assistance Program
- Free parking with electric charging station(s) at most locations

**About the position**:
The Rental Coordinator will support in the movement of all rental equipment and sales to maximize utilization, customer satisfaction, accuracy and efficiency.  This includes coordinating day-to-day customer requests for equipment and services, reconciliation of returns and the subsequent invoice. This front facing role plays an integral part in reinforcing the Company as being the supplier of choice.

*Regular business hours, weekdays 8:00am until 5:00pm, located at 67 Browns Line, Etobicoke, ON

**How you’ll contribute**:

- Manage Rental Counter activities by maintaining on-going contact with the Floor Manager and/or warehouse staff as appropriate to ensure full awareness of any changes to orders, and that orders are processed in a timely and accurate manner according to established procedures.
- Identify order priority with Floor Manager/CSR as appropriate.
- Adjust rental orders in RTPro.  Review orders for comprehensiveness. Identify shortfalls or substitutions to the CSR.  Make changes to rental orders as required and according to CSR instruction
- Print pick and return sheets.
- Ensure communication with customers is comprehensive and timely.
- Be fully aware of contract details and to respond to any queries.
- Ensure that all information is appropriately processed and filed for efficient access/shipping.
- In conjunction with the CSR, reconcile returned items to appropriate order(s).
- In conjunction with the Floor Manager/CSRs, assist in the co-ordination of the delivery activities and assignments involving company drivers.
- Ensure assignments are appropriately combined and prioritized for efficiency, and that notifications and documentation are as comprehensive as possible.
- Provide assistance to other areas of MBSE Lighting + Grip as required.
- Participate in the Company’s on call rotation, as required.
- Carry out all other reasonable duties assigned by the company.

**What you’ll need to succeed**:

- 2 years of relevant experience (e.g., Shipping & Receiving, Film Set, Repair, etc.).
- Basic knowledge of rental house operations.
- Basic technical and operational knowledge of lighting, grip or cable equipment as applicable, and how it connects with other component parts.
- Knowledge of production protocol an asset.
- Good oral and written communication.
- Working knowledge of Microsoft Office and high proficiency in database systems.
- Strong attention to detail.

**Equal Opportunity & Accommodation**

MBSE is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status or any other basis protected by law.  Applicants requiring accommodation during any stage of the recruitment process are encouraged to advise accordingly.

**How to apply**

If you’re eager to make an impact in the industry and in your career, please submit your cover and resume for consideration.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.  Applicants must be legally able to work at the location.  No recruiters or agencies, please.

**Job Types**: Full-time, Permanent

Pay: Up to $26.00 per hour

Expected hours: 40 - 44 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Work Location: In person

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