Church Operations Coordinator

6 months ago

Etobicoke, Canada Catch the Fire Full time

At Catch The Fire Toronto, we exist to continually encounter God’s presence, leading people in transformation so we can bring the Kingdom of God to our city and the world.

This role is to personally model and champion the values of:
**Presence**

I am a pursuer of His presence and I value the anointing of the Holy Spirit.
I positively contribute to an atmosphere where God’s presence is a priority.

**Encounter**

I am hungry to intentionally experience God and be in relationship with him.
I actively seek opportunities to bring others into encounters with God.

**Transformation**

I am on a transformation journey and I am proactive in the healing of my heart.
I pursue and welcome feedback from those I lead and am led by.

**POSITION PURPOSE**
To assist the central administrative team in the ministry with excellence and passion to see the vision of the church fulfilled. To coordinate and run local church events with a passion for the attendee experience, utilizing attention to detail and an ability to maintain strong relationships in the process. Represent Catch The Fire Toronto to rental clients, church members and all relevant stakeholders of the premises, ensuring a high level of customer service and satisfaction.

**POSITION ACCOUNTABILITIES**

Key accountabilities and responsibilities for this role:
**Relationship Building**
- Work with the Communications Department hand in hand to coordinate event specific communication to church family
- Work with Pastors to ensure their ministry events and activities are given appropriate promotion and attention to the church
- Build trusted relationships with clients who rent our facilities

**Coordinate and run local church events & rentals**
- Coordinate the various elements of such events, from volunteers and internal teams to guest speakers
- Coordinate contracts, negotiations and services to rental clients. Work internally with other teams to ensure a smooth customer experience.
- Work with suppliers and contractors where necessary to enhance the event experience
- Manage and coordinate campaigns that will be shared with the congregation
- Prepare honorariums and thank you letters for guest speakers
- Provide oversight for teams associated with services, meetings and events

**Coordinate and run local church events & rentals**
- Maintain portions of the church schedule & calendar
- Coordinate benevolence requests for the Church
- Assist with the organization of Services and regular meetings including schedules, host announcements and activities (baptisms, baby dedications etc)

**Research and initiate various projects and provide assistance as needed**

**POSITION QUALIFICATIONS**
Key educational and experiential qualifications for this role:

- Post-secondary education with relevant experience an asset;
- A passion for delivering high quality Customer Service;
- Effective time management, organizational, and leaderships skills;
- Ability to develop creative solutions when problem solving;
- Ability to perform well in a fast-paced environment and can multitask with ease while maintaining attention to detail;
- Self-motivated yet able to work in a team environment;
- Excellent verbal and written communication skills;
- Knowledge of office procedures, filing systems, data spreadsheets and documents;
- Planning Center and CRM experience an asset

**POSITION DIMENSIONS**

**Direct Reports**
- Volunteers

**Indirect Reports**
- Some SOM students

**Key Relationships**: (including internal and external stakeholders)**
- Leadership team
- Pastoral team
- Vendors
- Volunteers
- Congregation members

**Financial Authority**:

- Operating Church Operations Manager

**Conditions**:

- Requires individual to work Sundays
- Occasional Saturday work depending on need
- Will need to work extra hours during conferences
- COVID 19 restrictions may require individual to work from home in line with best practices and government guidelines

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