Operations Support Coordinator

1 day ago

Kelowna, Canada Sky Cafe Ltd. Full time

Come join the exciting world of aviation You might say we have our head in the clouds and our feet on the ground. We’re visionaries who saw an opportunity to shake up the airline catering industry, and with some hard work we’ve managed to make that pie-in-the-sky notion a reality. We offer quality fare while keeping costs low which sets us apart.

Summary
- The Operations Support Coordinator will support the local management team with administrative tasks to ensure a high level of organization and compliance is achieved.

Job Responsibilities
- Take part in Huddle Meetings
- Review and confirm accuracy for all GPET revenue entries
- Coordinate uniform assignment and ordering for all employees
- Up to Date on all required Training / Bulletins / Notices
- Maintain base and vendor contact lists
- Provide general support to visitors and employees
- Attend HR meetings for any changes/updates to policy
- Attend Sky Cafe Operations Meetings
- Track training completion and communicate progress to the leadership team
- Compile statistical reports for the station(s) as related to flight volume and revenue/SLA
- Work with the General Manager and HR to ensure staffing levels are maintained and to minimize hourly turnover.
- Source, screen and interview applicants using the competency-based interview guidelines found in hiring a guide and through the interview process (work with Recruiter)
- Review and maintain an applicant tracking system
- Conduct on-board orientation of new team members. Ensure use, execution, maintenance and administration of the on-boarding process.
- Daily timekeeping monitoring; identifies and resolves exceptions and obtains appropriate approvals prior to closing payroll for the pay period to ensure accuracy (Will train on Dayforce)
- Ensure corporate reports are forwarded to Corporate Headquarters, such as payroll change notices, profile changes
- Ensure injuries and incidents are properly documented and sent to Corporate Headquarters
- Assist with purchasing as directed by management. Ensure purchase orders and/or approvals are obtained as required
- Adheres to company policies and procedures
- Perform other duties as assigned

Core Competencies
- Above average organizational, time management, and prioritizing skills
- Attention to detail in all areas of work
- Able to work efficiently as a part of a team as well as independently
- Able to work well under pressure and meet set deadlines
- Able to deal with people sensitively, tactfully, diplomatically, and professionally

**Requirements**:

- Ability to work on a permanent basis in Canada
- Obtain a clear criminal record
- Must obtain necessary airport and/or Transport Canada security clearances and maintain in good standing
- Ability to work within the required time parameters

We are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, gender, physical or mental disability, or age.

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