Sales Support Coordinator

2 months ago

Toronto, Canada oticon Full time

**Scope**:
We are currently seeking a Sales Support Coordinator to join our growing team. The Sales Support Coordinator will support our Sales team in its day-to-day activities. This position requires in-office 2 days per week, with the possibility of full-time in-office attendance during special events and other peak periods.

**Responsibilities**:

- Represent the Company in a professional and courteous manner.
- Contribute to maintaining and growing existing partnerships with customers, business owners, dispensers, and audiologists to achieve territory sales goals and identify additional opportunities.
- Assist with coordinating customer training.
- Prepare reports as needed.
- Work with outside sales and marketing to keep account activities and literature up to date.
- Update customer data and other sales data for current and new customers into CRM.
- Participate in preparing an annual strategic plan with the Outside Sales team.
- Support coordination of product launches.
- Support sales team with administrative tasks, including account credit forms, data queries, shipping, starter kits.
- Order and track all branded non-clinical materials.
- Support RFPs.
- Manage internal ecommerce website; including shipping promotional products, maintain stock levels, and ordering.
- Liase with marketing team on all marketing initiatives and ensure tactics are executed fully.
- Compile lists of prospective customers for use as sales leads based on information from ad inquiries, trade shows, direct mail responses, dealer resellers, business directories, Websites, etc.
- Manage, monitor, and support data integrity in Salesforce.
- Perform special projects as assigned.

**Requirements**:

- Educational background in Marketing or Business Administration would be an asset.
- Excellent interpersonal skills, including strong written and verbal communication skills with proven track record of successful interaction with vendors, customers, management and internal staff.
- Highly motivated self-starter and team player.
- Excel in a dynamic environment and perform tasks in various areas such as sales, training, and technical support.
- Previous experience in administrative settings would be an asset.
- Excellent presentation, negotiation, and organizational skills with technical aptitude.
- Able to successfully manage shifting priorities and multiple projects, while maintaining strong attention to detail and consistency.
- Able to work independently, prioritize tasks, and manage time effectively.

**Why should you work with us?**:

- Competitive salary with annual reviews.
- Excellent medical benefits including dental, vision and health, and Employee Assistance Program.
- Group RRSP contributions.
- Three weeks of vacation.
- Fitness/exercise spending account.
- Dynamic work atmosphere.
- Career development programs and opportunities.

**Accommodation**:
While we appreciate the interest of all applicants, only those selected for an interview will be contacted. #LI-MB1 #LI-HYBRID

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