Coordinator, Sales Support

2 months ago

Toronto, Canada First National Financial Full time

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
We are hiring a Coordinator, Sales Support
**Reporting To**: Director, Sales Support
**Full-Time/Part
- Time**: Full-time
**Posting Date**: August 28, 2024
**Closing Date**: September 11, 2024
**Hours of Work**: 8:30 a.m. - 5:00 p.m.
**Grade**: 6.7
**Office Location**: Toronto, ON Great location Steps away from the main public transit station
**What we offer**:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities
- Eligibility for benefits is dependent on the terms of employment

The Opportunity
The Coordinator is responsible for supporting the sales team and other Residential areas
**How you will contribute**:

- Register new and returning brokers to First National
- Assist in maintaining the integrity of our broker database
- Work with our national sales team to ensure broker administrative needs are met
- Liaise with our Quality Assurance team to make sure reports are reviewed and feedback is provided
- Assist brokers with Merlin Online set up
- Support other Residential departments when needed
- Adheres to policies/procedures to ensure AML requirements are met, when applicable

**The experience you need**:

- Post-secondary education and/or equivalent work experience preferred
- Organizational skills to manage several ongoing and competing tasks at one time
- Competency in Microsoft Office; capacity to learn new technologies/systems
- Strong communication skills (written and oral)
- Ability to take initiative and work independently on projects

**Working Environment and Physical Demands Analysis**:

- Office environment
- Periods of high volume with tight timelines
- Long periods of stationary position/sitting
- Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
- Long periods of time in viewing a computer screen
- Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?
- Competitive Compensation
- Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
- Hybrid working environment
- Extensive training programs to set our employees up for success
- Modern office environment conducive to collaboration
- Supportive teamwork culture
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year

**The team you’ll join**:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
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