Dental Front Desk/receptionist
5 months ago
'''Job Summary:'''
'''Responsibilities:'''
- Greet patients and visitors with a warm and welcoming demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and assist with billing and payment processing
- Maintain patient records and update electronic medical records (EMR) system
- Coordinate referrals to specialists and follow up on patient appointments
- Manage office supplies, including ordering and restocking as needed
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Collaborate with the dental/medical team to ensure smooth operations of the office
'''Qualifications:'''
- Previous experience working in a medical or dental office setting is preferred
- Proficient in using dental/medical software such as Dentrix, Epic, or similar systems
- Strong administrative skills with attention to detail and accuracy
- Excellent communication skills, both verbal and written
- Knowledge of medical terminology is a plus
- Familiarity with phone systems and ability to handle multiple calls simultaneously
- Ability to maintain confidentiality of patient information
- Professional demeanor with exceptional customer service skills
**Job Types**: Full-time, Part-time, Permanent
**Benefits**:
- Dental care
- Flexible schedule
- On-site parking
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Dental receptionist: 1 year (preferred)
Work Location: In person
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