Dental Administrator
2 months ago
**About our Clinic**
We are a dental office in the hub of downtown Georgetown. We are looking to hire a team of dynamic, people-first culture individuals. Exceptional customer service is key in our practice, as we want all to deliver a wow factor to all of our patients and guests. We provide guest experiences customized to each individual’s unique needs in a positive, caring environment.
**Our Core Values**
Guest Obsessed: Our guests serve as a constant reminder of our purpose; to continuously deliver an exceptional guest experience.
Operational Excellence: We are hardworking, performance driven professionals who work together seamlessly and hold each other accountable to the highest standards.
We Hire and Train the Best: We understand that to achieve success with our guests, we must greatly invest in training our team to exceed expectations and prepare them for success.
Effortless: Everything we do for our guests is unquestionably seamless for them.
**Your Responsibilities**
Below we’ve listed your formal responsibilities, but other responsibilities may arise.
- Coordinate appointments, fill vacancies in the schedule and coordinate schedules for practitioners.
- Manage patient inquiries, complete referrals, and liaise with other offices in a clear and concise manner.
- Communicate recommended treatment plans (for fillings, implants, etc), insurance coverage and resulting out-of-pocket expenses and/or payment plan.
- Bill patients and their insurance companies and maintain accurate patient accounts.
- Follow up on outstanding accounts receivable from insurance companies and patients.
- Maintain patient files, charts, and reports, and enter data into the Electronic Records system.
**Experience & Skills Required**
- A minimum of one year of administration experience.
- Evening and weekend availability. The clinic is open 7-days a week and until 9pm Mon-Fri.
- Strong organizational and multitasking skills.
- Experience with dental software is an asset.
- IPAC certified is an asset but not required.
- WHIMS certified is an asset but not required.
**Job Types**: Full-time, Permanent
Pay: $25.00-$30.00 per hour
**Benefits**:
- Dental care
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Application question(s):
- Please note if left blank, applicants will not be considered
Name a company that delivers great customer service to you as an individual and how they do so.
- Please note if left blank, applicants will not be considered
Can you work evenings and weekends? Do you have restrictions?
- Tell us about yourself, what do you do in your free time?
**Experience**:
- Dental receptionist: 1 year (required)
Work Location: In person
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