Receptionist/administrative Assistant
6 months ago
**What We Will Ask of You**: As a key member of our Central Navigation (CN) team, our Reception/Administrative Assistant plays an important role The Reception/ Administrative Assistant acts as the first point of contact for a variety of people including ; Canopy staff, service users, couriers, and visitors attending or calling the main office ensuring their needs are promptly and properly addressed. This position will provide a variety of administrative program support to the agency and its teams including; development of promotional material, event logistics, decorating, sourcing locations, booking boardrooms, liaising with vendors, collaborating with community partners and supporting with day of event coordination and support. You will be reporting to the Program Manager of Community, Engagement and Fundraising and receiving support and direction from the Lead Specialist. The Central Navigation team includes four dedicated Intake Specialists as well as the Administrative Assistant.
**Primary Responsibilities**:
- Represent the agency professionally and provide a welcoming point of contact for a variety of people including; Canopy staff, service users, couriers, and visitors attending or calling the main office ensuring their needs are promptly and properly addressed.
- Engage in general administrative duties including but not limited to: responding to external inquiries, directing calls, faxes and forwarding messages, scheduling service intakes, mailings, data entry, monitoring inventory levels and other program related administrative tasks.
- Provide ongoing support to Program Manager for community engagement initiatives such as; development of promotional material, event logistics, decorating, sourcing locations, booking boardrooms, liaising with vendors, collaborating with community partners and supporting with day of event coordination and support.
- Responsible for reception security including; locking entryways, responding to other agency emergency protocol as needed.
- Work collaboratively with Canopy teams to foster and grow awareness of program initiatives, events, success stories and general awareness initiatives with agency stakeholders.
**Qualifications**:
- Successful completion of High School or post secondary education in Office Administration or a related field or equivalent work experience.
- 2 years’ office administrative work experience.
- Experience working with developmental or social services is an asset.
- Direct experience working with people with an intellectual disability or equivalent.
- Ability to maintain positive and professional relationships with team members, community partners and other stakeholders.
- Compassionate and responsible supporter of people, their families, and community partners.
- Commitment to maximize resources and improve people’s quality of life.
- Annual completion of a Criminal Background Check/Declaration, including Vulnerable Sector Screening (VSS).
**Who We Are**:
At Canopy Support Services, we empower individuals to overcome barriers and live their best lives. Within a welcoming, safe, accessible environment, those with intellectual and developmental disabilities, Autism Spectrum Disorder (ASD), and Fetal Alcohol Spectrum Disorder (FASD) have access to individualized supports, resources, and specialized clinical services.
Taking an individualized approach, we recognize that everyone’s abilities and circumstances are unique, and that they require different supports or solutions to achieve their best quality of life. Our skilled staff work together as a team. Through creativity, strong communication, and collaboration, they empower and inspire confidence in those we serve. We are a capacity building organization. Through planning, evidence-based approaches and proactive measures, we form a stable foundation in the lives of those we support. With knowledge and expertise, we play a part in strengthening our community and its people.
Our primary service area extends across five regions - Northumberland, Peterborough, Kawartha Lakes, Durham, and Haliburton - and is expanding virtually and physically to reach new areas. With a growing team of over 100 dedicated staff, we work with individuals of all ages to support them in different stages of their lives.
At Canopy Support Services, people are listened to, supported, and empowered. We find individualized solutions that build on strengths, and are inspired by best practice and rooted in community. Together, we build capacity, forming a stable foundation in the lives of those we support.
**What We Can Offer You**:
- Being a part of an engaged and caring work place
- Contributing to our Strategic Directions and FOCUS Accreditation standards
- Strong work/life balance with a work week of 35 hours
- Pension & Benefits included
- An agency culture founded on our core values of Caring Community, Safety, Transparency, Accountability, Continuous Learning and Collaboration
**We look forward to havi
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