Contentious Team Leader, Accident Benefits New

1 week ago

Waterloo, Canada Definity Financial Corporation Full time

Job ID : 7323
Category : Claims
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Waterloo, Canada
Posting Range : $66,300 - $122,100

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

**What can you expect in this role?**
- Reporting to the Accident Benefits Manager, you have a fraud focus and will be accountable for the leadership and technical direction of your team relative to efficient handling of all aspects of claims in accordance with the Insurance Act and the Statutory Accident Benefits Schedule.
- You will provide direction on completing detailed investigations of claims where fraud indicators are detected
- You will collaborate with our National SIU Investigations Team to develop investigation strategies
- Provide guidance, on-the-job training, technical instructions and direct leadership to your team relative to performance, productivity, personal conduct and adherence to processes and Corporate policies and procedures.
- Complete audits by reviewing and monitoring claims files and providing effective feedback.
- Foster team development by identifying training opportunities and keeping yourself and team informed of changes to policies and procedures.
- You will provide coaching, mentoring and performance feedback to your team
- Manage expenses and annual operating budget for the team.
- Conduct interviews for vacancies within your team or the line and making recommendations for new hires.
- Other duties as assigned

**What do you bring to the role?**
- University degree in any discipline or a college diploma in a related field or the CIP designation.
- Minimum of 5 years' experience in Accident Benefits with a fraud/SIU focus and/or previous leadership experience.
- Computer proficient in MS Word and Excel
- Professional, friendly and courteous in all interactions, whether with customers or co-workers.
- Perform well in a busy operation and remain calm under pressure.
- Team player adaptable to a changing environment.
- Strong written and verbal communication skills.
- Demonstrated organizational, negotiation, analytical and interpersonal skills are essential.

Salary range is $66,300 - $122,100

**What's in it for you?**
- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Go ahead and expect a lot — you deserve it.**
It's better here — but don't take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces in Canada for women, for youth, and for inclusion.

**Background checks**
This role requires successful clearance of background checks (including criminal checks and leadership references).

LI-Hybrid

  • Specialist, Claims Accident Benefits New

    4 weeks ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7284 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $55,800 - $102,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Specialist, Claims- Accident Benefits New

    4 weeks ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7366 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $55,800 - $102,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Team Leader, Accident Benefits Claims

    5 days ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7031 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Specialist, Accident Benefits Claims

    5 days ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7027 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Manager, National Accident Benefits New

    2 weeks ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7196 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $84,000 - $154,700 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Intermediate Representative, Accident Benefits

    3 weeks ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 6825 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Legal Assistant

    3 weeks ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7302 Category : Strategy & Legal Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $42,400 - $78,100 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance...

  • Accident Benefits Law Clerk New

    2 weeks ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7409 Category : Strategy & Legal Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $55,800 - $102,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance...

  • Legal Assistant- Accident Benefits

    4 weeks ago

    Waterloo, Canada Definity Full time

    Job ID : 6473 Category : Strategy & Legal Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that...

  • Law Clerk- Accident Benefits

    4 weeks ago

    Waterloo, Canada Definity Full time

    Job ID : 6472 Category : Strategy & Legal Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada **What can you expect in this role?** - General file handling and practice management for Accident Benefit, EUO, Priority and Loss Transfer matters - Review documents and prepare summaries - Prepare and compile...

  • Team Leader, National Siu New

    4 weeks ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7515 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $66,300 - $122,100 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Team Leader, Auto Appraiser Admin New

    2 weeks ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7243 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $66,300 - $122,100 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Team Leader, Small Business New

    4 weeks ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7514 Category : Commercial Insurance Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $66,300 - $122,100 Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family...

  • Is Support Team Leader

    3 weeks ago

    Waterloo, Canada Bouygues Energies & Services UK Full time

    **IS Support Team Leader**: Bouygues Energies & Services Solutions - Waterloo - Becket House We currently have an exciting opportunity for an IS Support Team Leader to join our team in Becket House. This role will involve being responsible for third line support and project activities of IS Systems and to deliver the on-going support and development of the...

  • Team Leader, Collating Services

    3 weeks ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Team Leader, Accounts Payable

    3 weeks ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Team Leader, Mail

    2 weeks ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Team Leader, Distribution Compensation Services

    2 weeks ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Team Leader, Distribution Compensation Services

    4 weeks ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Team Members new Centre Opening

    7 days ago

    Waterloo, Canada Splitsville Waterloo Full time

    Splitsville Entertainment is Canada’s premier family entertainment center coming to WATERLOO. Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience! We are looking for **Servers/Bartenders**, **Line Cooks**, **Guest...