Int Representative, Accident Benefits

2 months ago

Waterloo, Canada Definity Financial Corporation Full time

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
- We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Reporting to the Team Leader, Accident Benefit Claims, you are accountable for investigating, evaluating and settling Accident Benefit claims

**What can you expect in this role?**
- Report to the Team Leader, Accident Benefit Claims, while investigating, evaluating and settling accident benefit claims in accordance with the Insurance Act
- Securing details of claims by corresponding with claimants and/or representatives
- Processing income replacement, non-earner, and attendant care claims
- Reserving files appropriately after assessing claim
- Maintaining detailed file records on an electronic claims system
- Processing payments after confirming benefits, eligibility and reserves
- Coordinating the most effective course of action for claims
- Confirming collateral benefits
- Responding to claimant correspondence and accident benefit forms in accordance with the applicable legislation
- Reviewing and approving, when appropriate, treatment plans for claimant rehabilitation
- Arranging insurer examinations to determine benefits eligibility
- Preparing referral packages and obtaining the necessary medical information for insurer examinations
- Responding to assessment recommendations
- Other duties as assigned

**What do you bring to the role?**
- University degree, college diploma in related field or the CIP designation
- Minimum 2-3 years of claims handling experience
- Proficient in MS Word and Excel
- Professional, friendly and courteous in all interactions, whether with customers or co-workers
- Able to perform well in a busy operation and remain calm under pressure
- Team player adaptable to a changing environment
- Strong written and verbal communication skills

Salary range is $48,700 - $89,800

**What’s in it for you?**
- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Go ahead and expect a lot — you deserve it.**

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work ® as one of the Best Workplaces in Canada for women, for youth, and for inclusion.

**Background checks**

This role requires successful clearance of background checks (including criminal checks and leadership references).

LI-Hybrid

  • Intermediate Representative, Accident Benefits

    6 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 6825 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Specialist, Claims- Accident Benefits

    4 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Reporting to the Team Leader, Accident Benefits, you are accountable for handling highly complex, severe and contentious Accident Benefit claims in accordance with the Statutory Accident Benefits Schedule. **Specific Responsibilities**: - Handling files in good faith and in accordance with legislative requirements - Handling LAT disputes with and without...

  • Accident Benefits Litigation Specialist

    1 month ago

    Waterloo, Ontario, Canada Definity Financial Corporation Full time

    About the RoleWe are seeking a highly skilled Accident Benefits Litigation Specialist to join our team at Definity Financial Corporation. In this challenging and rewarding role, you will have the opportunity to handle complex Accident Benefits litigation files and provide strategic advice to our Claims department.Key ResponsibilitiesCarry a full caseload of...

  • Specialist, Accident Benefits Claims

    6 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7027 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Accident Benefits Claims Specialist

    4 weeks ago

    Waterloo, Ontario, Canada Crawford & Company Full time

    Position OverviewWe are currently recruiting for a highly skilled Accident Benefits Claims Specialist to join our Workforce Advantage team in Ontario, Canada.The successful candidate will investigate, evaluate, negotiate, and settle Accident Benefits claims by telephone and correspondence. The ideal candidate will have excellent communication skills, be able...

  • Accident Benefits Claims Specialist

    4 weeks ago

    Waterloo, Ontario, Canada Crawford & Company Full time

    Job OverviewCrawford & Company is currently recruiting for an Accident Benefits Claims Specialist to join our Workforce Advantage team in Ontario, Canada.

  • Specialist, Claims- Accident Benefits New

    6 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7366 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $55,800 - $102,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Accident Benefits Litigation Expert

    4 weeks ago

    Waterloo, Ontario, Canada Definity Financial Corporation Full time

    About the Role:This position offers a unique opportunity to lead and manage complex Accident Benefits litigation cases, leveraging your expertise to achieve favorable outcomes.Responsibilities:Carry a full caseload of priority and loss transfer disputes, providing strategic guidance and support to the Claims department as needed.Collaborate with internal...

  • Senior Litigation Counsel, Accident Benefits Expert

    4 weeks ago

    Waterloo, Ontario, Canada Definity Financial Corporation Full time

    Definity Financial Corporation is a dynamic organization seeking an experienced Senior Litigation Counsel, Accident Benefits Expert.OverviewThis role is part of our Claims Litigation team and requires strong expertise in Accident Benefits litigation.As a seasoned attorney, you will be responsible for managing a full caseload of Accident Benefits litigation,...

  • Team Leader, Accident Benefits Claims

    6 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7031 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Legal Assistant

    6 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7302 Category : Strategy & Legal Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $42,400 - $78,100 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance...

  • Accident Benefits Law Clerk New

    6 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7409 Category : Strategy & Legal Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $55,800 - $102,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance...

  • Manager, National Accident Benefits New

    6 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7196 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $84,000 - $154,700 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Contentious Team Leader, Accident Benefits New

    6 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7323 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $66,300 - $122,100 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Accident Benefits Adjuster

    1 week ago

    Waterloo, Canada Crawford & Company (Canada) Inc. Remote Work Freelance Full time

    Why Crawford? People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change....

  • Int Counsel, Claims Litigation

    3 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace...

  • Life and Living Benefits Sales Representative

    6 months ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a: **Life and Living...

  • Pension Administrator

    6 months ago

    Waterloo, Canada Union Benefits Full time

    Union Benefits is Canada's only third-party administration company owned and built by the union trust funds we work for. For 40 years, Union Benefits has been leading the way when it comes to supporting multi-employer union trusts in Canada. We deliver innovative and market-leading member pension, health benefit, vacation pay, supplementary unemployment...

  • Ab Claims Representative Ii

    7 months ago

    Waterloo, Canada Heartland Farm Mutual Inc. Full time

    Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to...

  • Claims Administration, Accident Benefits

    3 months ago

    Waterloo, Canada Definity Financial Corporation Full time

    **YOUR NEXT CO-OP PLACEMENT** Work term: Winter 2025 Work term length: 4-months From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and...