Membership Manager

3 weeks ago

Toronto, Canada Soho House & Co. Full time

**Who We Are**

We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

**The vibe **

At Soho House culture is everything and we believe that our Houses are only as good as the people who work within them. Whether it's a private members' club, hotel, restaurant, spa or gym each of our sites has its own style and atmosphere. We aim to make sure that all our guests and members have a great time and we firmly believe it's our people who make that happen.

**The role **

At Soho House the **Membership Manager **is responsible for directly supervising and organizing the meetings, processes and initiatives required to generate, maintain and grow the Clubs carefully chosen membership base. Being the face of the club for members, on hand for their feedback and thoughts, as well as a custodian presiding over access to the club, preserving club rules and conduct. Personally, driving and maintaining the productivity of the membership committee and taking an active role in members' events and benefits. Oversees membership department and staff, supports Membership Director. Supports management team as needed.

**Main Duties **
- Play a central role, with guidance from the Head of Membership & Communications for Toronto in the growth, maintenance and management of a diverse membership base spread across all the major creative industries, made up of both men and women, of different ages/experience levels and from different parts of the city and beyond.
- Maintain a constant presence in the club, being the 'face' of the house to members. Ensure you meet all new members where possible, explaining your role and allowing them to contact you if they choose.
- Engage in the local creative and club scenes, events, parties, launches and social settings, developing contacts, networking and building awareness about the club, its facilities, your role, and how new contacts might join.
- When appropriate, facilitate access to the club for visiting high profile celebrities and personalities (as well as a limited number of guests), ensuring they receive good service and enjoy their time as our guests.
- Lead or oversee all new member introductions to Soho House Toronto to ensure understanding of benefits, offerings & Soho Works culture
- Personally, driving and maintaining the productivity of the membership committee and taking an active role in members' events and benefits.
- Works in conjunction with the local membership team as well as the NA and global teams as needed on membership related initiatives. Supports management team as needed.
- Monitor & document any member/user resignations via personal contact
- Gather feedback about Soho House Toronto developments, quality of service, facilities and member perceptions
- Continually educate and collaborate with Soho House Toronto management & staff about member interaction best practices & our overall creative aims
- Work in tandem with the Events Manager to conceptualize and run select events for members
- Track engagement, gather feedback, analyze and optimize the site's monthly events schedule
- Execute the local social media strategy, to drive awareness of your local House, and driving membership acquisition on a local level working closely with the global team. This includes posting, copywriting, content creation and community management
- Work with local members, teams and content creators to create high quality, on brand content, ensuring the channel is localized, consistent and a clear representation of the House
- Oversee a local content calendar, ensuring content delivers a positive brand experience, engages our audience and encourages acquisition

**Requirements**:

- 4+ years' relative experience with a proven track record of leading a professional, efficient, high quality, service-oriented operation.
- 2+ years Management experience.
- A long-term city resident with extensive knowledge of the local area. Knowledge of local politics and has a personal network of contacts in different industries including but limited to; film, television, music, media and culinary, etc.
- Flexible schedule including weekends, holidays as well as the ability to travel and attend various social functions in the
- Strong organizational and management abilities
- Daily use of the Microsoft Office Suite, Salesforce and other systems
- Adaptable in various situations
- Professional manner and attitude
- Friendly and approachable
- Strong written and oral communication skills
- Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, delegate, and control.
- Ability to work effectively under time constraints and deadlines.

  • Membership Manager

    7 months ago

    Toronto, Canada Soho House & Co. Full time

    **The Role** At Soho House the Membership Manager is responsible for directly supervising and organizing the meetings, processes and initiatives required to generate, maintain and grow the Clubs carefully chosen membership base. Being the face of the club for members, on hand for their feedback and thoughts, as well as a custodian presiding over access to...

  • Membership Manager

    7 months ago

    Toronto, Canada Soho House & Co. Full time

    **Who We Are** We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect,...

  • Membership Intake Manager

    2 weeks ago

    Toronto, Canada Investment Industry Regulatory Organization of Canada (IIROC) Full time

    **Position Title**: **Membership Intake Manager** **Department: General Counsel’s Office** **Location: Vancouver, Calgary, Montreal and Toronto** **Status: Permanent Full-time (Hybrid)** The Membership Intake Manager is an accountable owner of the membership process. They will work directly with applicants for new membership in IIROC, as well as existing...

  • Membership Coordinator

    7 months ago

    Toronto, Canada Museum of Contemporary Art Full time

    **Description**: The Membership Coordinator plays a crucial role in the day-to-day functions of MOCA’s Membership program. Working with the Marketing Manager to ensure the sustainability, functionality, and growth of the museum's membership program. In this role, the Membership Coordinator will develop strategies and implement projects, programmes, and...

  • Manager, Membership Sales

    7 months ago

    Toronto, Canada Toronto Blue Jays Full time

    **Role Responsibilities** - Lead sales team with focus on generating new Membership sales (Full Season, Quarter Season and Ticket Packs) - Develop effective sales strategies and campaigns that help achieve targets and objectives - Lead team in actively pursuing sales opportunities through creative sales techniques and generating net new prospects - Assist in...

  • Manager, Membership Sales

    7 months ago

    Toronto, Canada Toronto Blue Jays Full time

    **Role Responsibilities** - Lead sales team with focus on generating new Membership sales (Full Season, Quarter Season and Ticket Packs) - Develop effective sales strategies and campaigns that help achieve targets and objectives - Lead team in actively pursuing sales opportunities through creative sales techniques and generating net new prospects - Assist in...

  • Cluster Membership Manager

    8 months ago

    Greater Toronto Area, Canada Wood Manufacturing Cluster of Ontario Full time

    **WMCO Cluster Membership Manager** **Wood Manufacturing Cluster of Ontario (WMCO)** WMCO is the only industry-led cluster organization for the value-added wood industry in Canada. Based on the Porterian cluster model as adopting across the EU, WMCO serves all segments of the wood manufacturing industry in Ontario. We are looking for a highly motivated and...

  • Membership Administrator

    7 months ago

    Toronto, Canada Movati Athletic (Group) Inc Full time

    Join our Membership Administration team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**. The** Membership Administrator **is a self-motivated, detail-oriented, organized administrative professional, responsible for managing and maintaining our company's membership...

  • Cluster Membership Manager

    7 months ago

    Greater Toronto Area, Canada Wood Manufacturing Cluster of Ontario Full time

    **WMCO Cluster Membership Manager** **Wood Manufacturing Cluster of Ontario (WMCO)** WMCO is the only industry-led cluster organization for the value-added wood industry in Canada. Based on the Porterian cluster model as adopting across the EU, WMCO serves all segments of the wood manufacturing industry in Ontario. We are looking for a highly motivated and...

  • Membership Associate

    1 day ago

    Toronto, Canada Miles Nadal JCC Full time

    **Title: Membership Associate** **Category/Term**:Permanent, 35-40 hours / week **Starting**:Immediately **Reporting to**:GM and Director of Membership. Eventual: Manager of Membership Sales and Retention **About the MNjcc**: The Miles Nadal Jewish Community Centre is a dynamic hub in downtown Toronto. It provides opportunities for people of all ages and...

  • Membership Administrator

    1 week ago

    Toronto, Canada College of Physicians and Surgeons Of Ontario Full time

    I year contract **RESPONSIBILITIES**: The Membership Administrator is part of a team responsible for responding carrying out various member services; including Certificates of Professional Conduct, annual membership renewal and physician register maintenance, in accordance with CPSO service standards, relevant legislation and policies. **Accountabilities...

  • Membership Intake Manager

    7 months ago

    Toronto, Canada CIRO OCRI Full time

    **Position Title**:Membership Intake Manager (Financial & Operations Compliance)** **Department**:Office of the Investor, Member Intake, and Innovation** **Location: Vancouver, Calgary, Montreal and Toronto** **Status: Permanent Full-time (Hybrid)** **Target Salary Range: $95,000 - $130,000** The Membership Intake Manager is an accountable owner of the...

  • Membership Sales

    2 weeks ago

    Toronto, Canada F45 Training Streetsville Full time

    F45 Training is a global fitness training community specializing in innovative, high intensity group workouts which are fast, fun and proven to get rapid results for members. Endorsed by celebrities and athletes alike, F45 Training’s commitment to innovation goes well beyond the studio floor. With an ever - growing suite of proprietary fitness and business...

  • Director of Membership Services

    4 months ago

    Toronto, Canada ONT.COLLEGE OF TEACHERS Full time

    **Posting 24-45** **Director of Membership Services** Administration Unit, Membership Services Department - Permanent Position, Category 3 - Hiring Range $169,733 - $185,471_ Reporting to the Registrar, the Director of Membership Services will provide strategic leadership, coordination and management for the Membership Services Department including...

  • Membership and Events Coordinator

    7 months ago

    Toronto, Canada TO Corporate Services Full time

    **MEMBERSHIP AND EVENTS COORDINATOR** In the position of Membership and Events Coordinator, you will be responsible for managing and coordinating all membership support and administration for a small national association, as well as assisting with coordinating meetings and events. Duties may include but are not limited to the following: **Membership** -...

  • Product Manager, Memberships

    3 months ago

    Toronto, Canada MEDCAN Full time

    About Us: Established over 30 years ago, Medcan is a global leader in assessing clients' overall well-being and inspiring them to live well. Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes. Over 80 physicians and...

  • Membership Coordinator

    3 weeks ago

    Toronto, Canada MEDCAN Full time

    About Us: Established over 30 years ago, Medcan is a global leader in assessing clients' overall well-being and inspiring them to live well. Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes. Over 70 physicians and...

  • Assistant Manager, Membership

    2 weeks ago

    Toronto, Canada MLSE Full time

    Company Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Membership Representative

    7 days ago

    Toronto, Canada Rosedale Club Full time

    **About us** Rosedale Club is a small business. We are customer-centric, professional, inclusive and our goal is to provide exceptional experiences for our members. Do you have **work **experience in the health and fitness industry? Apply! We are a Luxury gym around the corner from Yorkville looking for a Membership Representative who flourishes in a sales...

  • Membership Coordinator

    7 months ago

    Toronto, Canada Altea Active Liberty Village Full time

    Altea Active’s ideal Membership Coordinator flourishes in a sales environment and is zealous about promoting fitness, health, and wellness within the community. You thrive on generating membership sales into the state-of-the-art facility. As an individual and as a team you consistently achieve business goals, maintain high closing percentages, meet sales...