Customer Service Administrative Assistant

2 weeks ago


Concord, Canada Dellcom Aerospace Full time

**Dellcom Aerospace** sets the standard in advanced manufacturing for innovative, on demand solutions. We provide our customers with quality, rapid response and peace-of-mind, every time.

Are you interested in joining a progressive and growing Company?

Join us as a

**Customer Service Administrative Assistant**

We are looking for you

As our **Customer Service Administrative Assistant,** you help process customer orders within our internal ERP System and online customer portal. You provide day to day administrative and technical support and are a key to efficient operations of the Customer Service department.

**Your Objective**:

- Process sales orders, ensuring documentation accuracy and completeness.
- Help ensure customer orders are timely managed/maintained.
- Work closely with internal departments to communicate customer needs.
- Help with tracking and communicating service information, liaising with customers to ensure that all reporting and customer requirements are communicated in an accurate, timely manner.

**Your Benefits**:

- Competitive wages based on experience
- Health and Dental Benefits, Life and Critical Illness Insurance
- RRSP/DPSP Benefits
- A driven, passionate supervisor and great co-workers

**Success Requires**:

- Completion of an Office Administration Diploma or related discipline.
- Combinations of experience and relevant courses will also be considered.
- One to Two years related customer service experience.
- Experience in a construction and/or manufacturing environment beneficial.
- Aerospace background and/or knowledge is a significant advantage.
- Proficiency with Microsoft Office programs is a requirement.
- Solid communication and interpersonal skills; superior telephone etiquette.
- Excellent English language communication skills; Ability to communicate in French an asset.
- Attention to detail, problem solving, time and priority management are necessary for success.
- Ability to work in fast-paced environment, continually adapt to change and work under pressure
- Please note all employees must provide a clean criminal background check upon hire.

We thank all applicants for their interest. Only those selected for interview will be contacted.

Dellcom Aerospace is an Equal Opportunity Employer

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$19.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 10 hour shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Concord, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please let us know your eligibility to work in Canada by sharing if you are a Canadian Citizen, Permanent Resident or have an Open Work Permit.

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)

Work Location: One location

Application deadline: 2023-02-17



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