Technical Inside Sales Representative
6 months ago
Location: Greater Toronto Area, Mississauga, ON
**Job Type**: Permanent,Full Time
**Salary**: $22 - $24 hr
**Company Info**:
We are a renowned Canadian industrial distributor of bearings, industrial supplies, power transmission and related products serving both domestic and international clients.
We are seeking a motivated and goal-oriented Inside Sales Representative whose top priority is client satisfaction. In this position, you will identify business opportunities, sell our products and services, develop relationships with clients, and be a contributing member of our Mississauga team.
**Position Responsibilities**:
- Identify specific or alternate products based on cost, availability, or client specifications.
- Timely assist in the order fulfillment process - customer inquiries, quotations, order acknowledgement, sourcing of goods, processing, shipments, settlements.
- Expedite back-orders and handle customer/vendor RMA (returns) as required.
- Effectively utilize existing inventory and supplier inventory in order fulfillment.
- Physically fulfill order line items from inventory as required.
- Follow-up to ensure client satisfaction; successfully resolve issues as required.
- Routinely work with account managers, customers, and suppliers.
- Negotiates sale prices and purchase prices to ensure Gross Profit margins are met.
- Negotiate non-contract customer pricing in competitive situations to ensure successful order obtainment.
- Technical knowledge in assisting customers to identify parts and/or components.
- Other duties as required.
**Experience / Knowledge Required**:
- **Minimum of one (1) year inside sales experience in industrial distribution, industrial supplies, power transmission, hydraulics or related industries is required.**:
- High School Diploma required; post-secondary is considered an asset.
- Computer skills in a Microsoft Windows environment including Excel, PowerPoint, Word, Outlook.
- Must be able to work in a fast paced environment and have the ability to multi-task while maintaining a high level of accuracy and attention to detail.
- High level of work integrity and ethics in all dealings with internal and external customers.
**Personal Attributes**:
- Self-motivated, persistent and determined.
- Drive for business results and continuous learning.
- Excellent oral and written communication skills.
- Ability to work both independently and in a team based environment - assist as needed.
We thank all those apply, however, only applicants selected for interview will be contacted.
Principals only, no Recruiters please.
**Salary**: $22.00-$24.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Vision care
Work Location: In person
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