Receptionist

5 months ago


Markham, Canada Markham Family Chiropractic & Physiotherapy Full time

Answer all incoming calls. Directs calls to appropriate person promptly and efficiently
- Greet all clients coming into the clinic in a friendly and helpful manner
- Manage incoming and outgoing mail
- Maintain inventory of office supplies and forms
- Light bookkeeping duties
- Maintain patient health records system
- Coordinate customer calling list with specials and seasonal offers
- Manage scheduling of patient appointments
- Answering phone calls, booking appointments, charging patients, updating appointment statuses, appointment reminder and follow up phone calls, faxing, scanning, photocopying, etc.
- Opening the office in the morning/closing in the evening.
- Maintaining a clean and friendly environment for the staff and patients.
- Work with allocations to provide accurate totals to ensure full product inventory.
- Interact with patients to ensure that there are at maximum comfort.
- Processing claims that are necessary for WSIB, car insurance (HCAI) and BlueCross Veterans.
- Sending payment reminder notifications to various patients and insurance companies.

**SKILLS REQUIRED**
- Working knowledge of health insurance submission, billing and claims (HCAI)
- Experience working in a chiropractic or medical office
- A positive, friendly, respectful attitude
- Excellent customer care and communication skills
- Organized, detailed, strives for excellence
- Good at working as part of a team
- Project management experience
- Able to multi-task without losing quality work
- Outstanding written and verbal communication skills
- Computer proficient in Microsoft Word, Excel and Mailchimp
- Excellent follow through

**Job Type**: Part-time
Part-time hours: 8-16 per week

**Salary**: From $16.00 per hour

Schedule:

- Day shift

COVID-19 considerations:
Masks now optional for staff, associates and patients.

Work Location: In person


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