Receptionist

5 months ago

Markham, Canada Spaice Studio Full time

**Job Title: Receptionist**

**Location: Markham, Ontario L3R 0T9**

**Company: Spaice Studio**

**About Us**:
Spaice Studio is revolutionizing the interior home design and renovation industry by providing revolutionary experiences to homeowners throughout the entire renovation process.

Spaice Studio is seeking a friendly and organized individual to join our team as a Receptionist. As the first point of contact for our company, the Receptionist plays a crucial role in providing exceptional customer service and administrative support.

**About This Role at Spaice Studio**:
**You Will Be the Right Fit If**:

- You have a can-do spirit with a passion for getting things done beyond expectations.
- You are a people person with excellent communication skills and can effectively convey your messages clearly, concisely, and accurately.
- You are proactive and love working in a fast-paced and high-energy environment.
- You are a reliable, responsible, and dedicated team player.

**Responsibilities Include**:
1. Greet, welcome, and register guests in the system in a professional and courteous manner.

2. Answer, screen, transfer, and manage incoming calls and in-person guests.

3. Make guests feel welcome in our showroom and lead them to the appropriate department associates.

4. Maintain cleanliness and organization of the reception area.

5. Assist with administrative tasks such as filing, photocopying, and data entry.

6. Schedule appointments and maintain appointment calendars.

7. Coordinate meetings and conferences, including serving refreshments and light cleanup.

8. Assist and coordinate with team members on various administrative tasks as needed.

10. Conduct basic qualification of leads to determine their needs and readiness.

11. Work closely with the sales team to ensure leads are followed up on time and entered into the lead cycle.

12. Conduct walk-throughs of the showroom for drop-by visitors, providing them with an overview of our offerings.

13. Perform other tasks as required and as assigned by Management.

**Qualifications**:
1. High school diploma or equivalent.

2. Proven experience as a receptionist or in a customer service role preferred.

3. Excellent communication and interpersonal skills.

4. Professional appearance and demeanor.

5. Strong organizational and multitasking abilities.

6. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

7. Ability to prioritize tasks and work independently.

8. Familiarity with office equipment such as fax machines and printers.

9. Knowledge of basic administrative and clerical procedures.

10. Customer-oriented, energetic, and positive attitude.

**Benefits**:

- Free parking
- Store discount
- Flexible hours, about 8-20 hours per week
- Competitive hourly wage starting at $17.50 per hour
- A good bonus on signed leads

**Work Schedule**:

- Part-time
- Flexible hours
- Expected hours: 8 - 20 per week

**Language**:

- Good command of written and spoken English (required)
- Second language (an asset)

**Experience**:

- Customer service: 1 year (preferred)

**How to Apply**:
**Job Types**: Part-time, Permanent

Pay: From $17.55 per hour

Expected hours: 8 - 16 per week

**Benefits**:

- Casual dress
- Commuter benefits
- Company events
- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus

Ability to commute/relocate:

- Markham, ON L3R 0T9: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Front desk: 1 year (required)
- Administrative experience: 1 year (required)

Work Location: In person

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