Inside Sales Representative

6 months ago


Toronto, Canada House of Jewellery Full time

House of Jewellery is a wholesale jewellery trading company based in Toronto, Canada. Established in 1986, House of Jewellery is now one of Canada's leading silver, gold, and diamond jewellery wholesalers.

We specialize in selling high quality Sterling Silver and 14K Gold from Europe and Asia.

**Duties and Responsibilities**

Duties and responsibilities include, but are not limited to the following:

- Engage with wholesale customers in a consultative manner to understand their unique business and clientele in order to provide personalized recommendations for product selection.
- Build and maintain strong relationships with current and prospective customers by delivering exceptional service, addressing inquiries and concerns, and maintaining regular communication to drive repeat business.
- Meet or exceed sales targets and KPIs set by the company, demonstrating consistent performance and exceeding customers expectations.
- Utilize appropriate software to maintain accurate records of customer interactions, track sales activities and follow up on leads and opportunities.
- Stay informed about product offerings, industry trends, competitor offerings and market dynamics related to jewelry industry to identify opportunities for business growth and competitive advantage.
- Collaborate with cross-functional teams, including procurement, marketing, operations and customer service to address customer requests, resolve issues, and ensure customer satisfaction.

**Qualifications and Skills**
- Previous experience in inside sales, preferably in the jewelry industry.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and deliver persuasive sales presentations.
- Proven track record of achieving sales targets and driving revenue growth.
- Ability to identify opportunities for process improvement and implement changes to improve efficiency and customer service.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and remain self-motivated.
- Passion and knowledge of jewelry products and industry.

**Transportation**: TTC Accessible via Queen Subway Station

**Other Job details**:

- Start Date: As soon as possible
- Full Time
- 37.5-40 hours a week
- Work Hours: Mon-Thurs 10am-6:30pm, Fri 10am-5:30pm

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Inside Sales: 1 year (required)
- Jewelry industry: 1 year (preferred)

Ability to Commute:

- Toronto, ON M5C 2M6 (required)

Work Location: In person



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