![The Arbutus Club](https://media.trabajo.org/img/noimg.jpg)
Membership Administrator
2 weeks ago
**Membership Administrator**
The Arbutus Club has been a landmark in Vancouver since 1964. Our motto is ‘Putting Families First’ and we value a happy and safe work environment.
The Arbutus Club is seeking a detail-oriented and customer-focused Membership Administrator to join our team. This role is crucial in ensuring that our members have a positive experience and that our membership database is accurate and up to date.
**Join the Club**
- Competitive salary, based on experience
- A daily meal allowance of $12.50 per day
- Comprehensive benefits package, including health and dental benefits after 3 months of employment
- Healthcare and Lifestyle spending account and RRSP matching after 1 year of employment
- Free on-site staff parking and corporate discount for local gym membership
- Staff events, training, and opportunities to move and grow within the Club
- Work with a fun, diversified team who are passionate about customer service
- Be part of Canada’s leading private family Club
**Duties & Responsibilities**
- Respond to member inquiries regarding their accounts in a timely manner by navigating and researching transactions, and printing statements upon request.
- Support the Membership Director with various administrative tasks and projects as needed.
- Maintain accurate and up-to-date membership records in our system and make membership adjustments as required.
- Lead membership tours to new or prospective members.
**Requirements & Qualifications**
- Excellent verbal, written, and interpersonal communication skills
- Minimum of three (3) years of experience working in an administrative/customer service role
- Associates, bachelor’s degree, diploma or certificate in business or office administration program considered an asset
- Must be superb multi-taskers and able to work well under pressure
**Job Types**: Full-time, Permanent
Pay: $52,000.00-$55,000.00 per year
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- DCS / DEC (preferred)
**Experience**:
- administrative/customer service: 3 years (preferred)
Work Location: In person
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