Office Administrator

2 months ago


Ottawa, Canada Ram Doors Full time

**Career Opportunity in Ottawa ON > Office Administrator**

**Are you highly organized and detail-oriented? Are you well known for your outstanding communication and teamwork skills ? Then, this career opportunity is for you**

Would you like to take on the **role of supporting our office operations**? Are you a hard-working, reliable person with strong work ethics? On top of that, you’re living **in Ottawa**? **We want to meet you**

Ram Doors is in **excellent financial health** and is driving fast-paced growth. For more than 40 years, we’ve been establishing a **great reputation** and a **flourishing network of customers** in **Ottawa** and the **Greater Ottawa Area** thanks to Top-Quality overhead doors and garage door openers and professional A+ rating services. We offer a **competitive salary**, a **host of benefits** and we have **great family values**.

We are seeking a **highly organized and detail-oriented Office Administrator** who will engage in a range of tasks including **communication management, customer service, administrative duties, and logístical coordination.**

**Why Join Us?**
- Good financial health and fast-growing company
- A corporate culture of generosity, respect and recognition
- Competitive compensation and benefit package

**The Benefit Package We Offer**
- Competitive base salary (based on experience)
- Comprehensive dental care coverage
- Disability and life insurance coverage
- Extended health care benefits
- On-site parking facilities
- Paid time off allowances
- RRSP (Retirement Savings Plan) matching.

**About Ram Doors**
- Family-owned businesses founded in 1984 (Ram Doors), and in 1979 (The Door Company) we’ve united our forces in 2021
- A growing company with over 50 employees
- Both a Distributor and a Dealer of residential and commercial garage doors
- 2 locations, 1 Ottawa, 1 in Metcalfe
- Strategically partnered with Garaga, a large Canadian Manufacturer
- A seasoned and motivated team
- A stimulating and evolving environment
- Very receptive to new technologies
- A lot of change and agility

**Our Office Administrator Key Responsibilities**:

- Answer and direct phone calls efficiently.
- Retrieve messages from overnight calls on the answering service line and distributing them to the appropriate recipients.
- Type up service calls following the provided script and pass them to the appropriate dispatcher.
- Process credit card payments for deposits or final payments.
- Enter new GNET leads for distribution by the appropriate sales team leader.
- Open incoming mail, sorting, and distributing mail.
- Mail invoices and any outgoing mail.
- Maintain a clean and organized office environment, ensuring that office supplies are stocked, and equipment is in working order.
- Oversee the maintenance and organization of filing systems, both physical and digital.
- Ensure compliance with company policies, safety regulations, and any industry-specific guidelines.
- Perform other duties as directed by management.

**The Profile of the Office Administrator We Are Looking for**:

- High School Diploma or equivalent
- Experience in office administration
- Excellent communication and teamwork skills
- Proficiency in MS Office suite (Word, Excel)

**IMPORTANT: **Diversity. Inclusivity. Collaboration. Our company is an Equal Opportunity Employer.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (required)

Work Location: In person


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