Administration Coordinator

4 months ago


Burlington, Canada The Humberview Group Full time

Courtland Mobility is looking for a **Administration Coordinator **to join their team in Burlington.

The **Administration Coordinator** is responsible for helping customers understand their vehicle maintenance and repair needs, recommending appropriate services and products, and answering any questions or addressing their concerns.

Courtland Mobility is a proud member of _The Humberview Group_ - one of Ontario's leading automotive dealer groups and winner of Canada's Best Managed Companies program for 2024. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: _Serving you better, each and everyday._

**Salary**: starting at $40,000 per year.

**Hours**: Monday to Friday, 9:00am - 5:00pm.

**Why Join HG**:

- **Career Growth**: Unlock opportunities for advancement within our organization.
- **Rewards Program**:Enjoy bonuses and incentives, including a referral bonus of up to $2,000.
- **Comprehensive Benefits**: Competitive compensation with health, dental, travel, and life insurance, RRSP match and an Employee Assistance Program (EAP).
- **Excellence Recognition**: Proudly awarded as one of Canada's Best Managed Companies in 2024.
- **Established Legacy**:With over 60 years of service, our loyal customer base forms the foundation of our success.
- **Mentorship**: Receive training and support from our leadership team.
- **Exclusive Perks**: Access Team Member pricing on vehicles, services, and accessories, plus discounts on brands and gym memberships.
- **Social Engagement**: Engage in social events like sporting gatherings and BBQs.
- **Work-Life Balance**:No Sunday or holiday work plus long weekends off all summer-long for more time with family.
- And much more for you to discover

**Job Duties**:

- Greet and welcome customers in a friendly and professional manner.
- Listen carefully to customer's concerns and vehicle issues, and provide expert advice and recommendations.
- Schedule appointments.
- Process invoices and associated paperwork.
- Communicate with customers about service updates, recommendations and obtain approval for work to be performed.
- Provide support to the service team to ensure efficient and effective workflow.
- Follow up with customers to ensure satisfaction with the service provided and manage sales leads for future services.
- Maintain accurate and up-to-date customer records and service history.
- Promote the company's products and services to customers through inside sales initiatives.
- Answer phone calls and communicate with customers, follow up on inquiries.
- Other duties as required.

**What We Look For**:

- Positive attitude
- Friendly and approachable.
- **Automotive repair and maintenance knowledge is considered an asset.**:

- Must have the drive and desire to meet sales goals and expectations.
- Excellent customer service and communication skills.
- Ability to work in a team environment.
- **Driver's Licenses preferred.**:

- Ability to work independently and in a team environment.
- **Previous customer service experience is considered an asset.**:

- Strong organizational skills and attention to detail.
- Strong proficiency with Microsoft Office.
- An individual who maintains a positive work relationships in the work environment.

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you



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