Office Administration and Receptionist

5 months ago

Saanichton, Canada DLs Bins Full time

DL’s Bins and Recycling, a privately-owned waste management company located in Victoria, BC, is looking for a dedicated and enthusiastic Reception/Administration Clerk to join our team. Reporting to the Office Manager, the Reception/Administration Clerk is responsible for ensuring that all reception, customer service, and basic accounting administration tasks at DL’s are met. This includes but is not limited to: answering phones, posting payments, invoicing, reconciling accounts, and filing.

We are seeking someone who has a passion for customer service and office administration, and who thrives in a fast-paced, growing environment. As a dynamic team member, the Reception/Administration Clerk will be responsible for supporting and executing administrative and accounts receivable functions within the company, ensuring effective delivery of services.
- **Responsibilities Reception and Office Administration Clerk**_
- Answer telephone calls pleasantly and efficiently, using a multi-line phone system.
- Provide administrative support for the team.
- Other duties as assigned. Accounts Receivable
- Prepare paperwork for invoicing.
- Reconcile customer accounts.
- Prepare and mail/disburse invoices to customers.
- File invoices.
- Post payments to customer accounts.
- Organize and file deposit receipts as invoices are paid.
- Prepare reports on delinquent accounts and customer payment profiles.
- Reconcile cash receipts and deposits.
- **Qualifications and Skills**_
- Excellent written and verbal communication skills.
- Strong attention to detail and high level of accuracy.
- Excellent customer service and organizational skills.
- Effective interpersonal skills; pleasant and professional phone manner.
- Proven ability to prioritize workload, meet deadlines, and streamline processes.
- Strong data entry skills.
- Comfortable learning new software.
- Ability to independently research information.
- Takes initiative and works to resolve customer service issues in a timely manner.
- Flexible and adaptable to changing priorities and working in a busy environment and rapidly growing business.
- Energetic with a strong work ethic and commitment to integrity.
- **Education and Experience**_
- 3+ years of experience in a similar administrative or accounts receivable role.
- Post-secondary completion of office administration or accounting courses are preferred, or equivalent experience.
- Skilled in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with financial software programs; SAGE or QuickBooks preferred.
- Experience in the waste management industry or related industry is considered an asset.
- **Additional Expectations**_
- Actively participate in promoting and embodying DL’s core values of dynamic, care, integrity, and sustainability.
- Share information and resources with others to promote positive and collaborative work relationships.

At DL’s, we are an inclusive and diverse team with an entrepreneurial spirit. Innovation, integrity, sustainability, transparency, and optimization are fundamental to our culture and our operations. As an equal opportunity employer, we encourage all qualified applicants to apply, to help us build a diverse workforce that reflects the communities where we live and work.

**Salary**: $21.00-$25.00 per hour

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Saanichton, BC V8M 2A3: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you currently live in the general Saanichton area and have the ability to commute daily?

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 3 years (preferred)
- Administrative experience: 3 years (preferred)
- Multi-line phone systems: 2 years (preferred)

Work Location: In person

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