Clinic Office Manager/receptionist Position
2 months ago
**Schedule**: Monday - Thursday
**Start Date**: January 2025
**Compensation**: $25-$28 per hour, with a training wage to start, 3-month review, and annual evaluations
**Work Location**: In-person
**Location**: Mt. Newton Valley, Saanichton, BC
This is a unique opportunity to join a peaceful, family-oriented naturopathic clinic situated on a scenic farm in the picturesque Mt. Newton Valley. We are looking for a positive, organized, and health-conscious **Clinic Manager/Receptionist** to support the smooth day-to-day operations of our single-doctor practice.
**Position Overview**
As the first point of contact, you will play a vital role in creating a welcoming, calm, and compassionate environment for patients. This position requires both administrative and operational responsibilities, including:
- **Billing & Records**: Chart management, billing, filing, and handling electronic medical records.
- **Confidentiality**: Ensuring the privacy of patient’s personal health and financial information.
- **Inventory & Supplies**: Ordering and receiving supplements and clinic supplies, managing inventory, and processing lab requests.
- **Administrative Duties**: Faxing, database management, basic bookkeeping, and general office upkeep.
- **Creative Tasks**: Gathering flowers from the farm for weekly clinic bouquets. Seasonal Newsletter template design.
- **Collaboration**: Working with the ND to optimize patient flow, streamline operations, and enhance efficiency.
**Required Skills & Qualifications**
- **Multi-tasking**: Ability to handle a variety of tasks with grace and efficiency, even in a busy setting.
- **Autonomous Work Style**: Self-starter with excellent prioritization skills and mínimal need for supervision.
- **Interpersonal Skills**: Strong communication abilities and a natural talent for making people feel supported and at ease.
- **Problem-Solving**: Creative thinker with a proactive approach to optimizing procedures and improving systems.
- **Technical Skills**: Proficiency in Mac, PC, MS Word, Excel, and familiarity with JaneApp, Zoom, Canva, and Kajabi is an asset.
- **Bookkeeping Knowledge**: Experience with basic QuickBooks or basic reconciliation is preferred.
- **Marketing Support**: Familiarity with Kajabi for newsletters, formatting, and proofreading is beneficial.
**Education & Experience**
- 2+ years of experience in a healthcare or medical office setting; leadership experience is a plus
- Undergraduate degree or equivalent college training.
- Completion of a recognized Medical Office Assistant program an asset but not required.
- Commitment to personal growth and self-development.
**Character & Personal Qualities**
- **Clear Communicator**: You value clarity and simplicity in systems.
- **Adaptable**: Open to feedback and direction, with a calm and confident demeanor.
- **Purpose-Driven**: You understand the larger purpose behind your work and find meaning in helping others.
- **Attentive & Supportive**: Able to anticipate needs and assist proactively.
- **Health-Focused**: Personally committed to wellness and balancing work and life.
**Additional Information**
- No weekends or statutory holidays.
- Prepare and present reports to management when needed.
- Actively seek opportunities to improve clinic operations and patient care.
**To Apply**:
**Job Types**: Full-time, Permanent
Pay: $25.00-$28.00 per hour
Expected hours: 28 - 34 per week
Work Location: In person
Expected start date: 2025-01-06
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