Training and Development Coordinator

7 months ago

Edmonton, Canada YWCA Edmonton Full time

**Employment Opportunity**
**Training & Development Coordinator**

**18 Month Full Time - Contract
**Organization Overview**:
YWCA Edmonton is a powerful voice for equity and has been leading social change and progress
for women and families in the Edmonton region since 1907. Part of an international movement,
YWCA Edmonton is a trusted provider of services, programs, and advocacy work that transforms
lives and helps build a stronger, healthier, and equitable community for all.

**Job Summary**

The Training and Development (T&D) Coordinator will develop, implement and maintain a training
program for the Disability Services department to ensure the accreditation requirements and
provincial standards are met. He/she will use their superior communication skills in all aspects of
the job, including where he/she works collaboratively with department supervisors to determine
the training needs of the department staff, and ensure they are qualified to provide excellent
service delivery. The T&D Coordinator is a confident and extremely organized innovative-thinker
with a demonstrated ability to make good business decisions and build meaningful relationships
in the community. His/her adaptability, networking and strategic approach makes them a strong
contributor to the strength and success of the entire Disability Services department.

**Hours of work**:
Monday to Friday 9 to 5

**Responsibilities**:
To develop, implement and maintain a training program that meets the needs of department staff,
and meets provincial and accreditation standards.
- Ensure handling of training inquiries, registration requests, and related communications in

a timely manner
- Ensure training compliance process is adhered to by both frontline staff and Service

Coordinators
- Work collaboratively with HR regarding matters pertaining to disciplinary action as it applies

to training compliance
- Work collaboratively with the Manager, Operations and the Learning & Technology

Coordinator to ensure consistency across online platforms
- Ensure and maintain a regular communication strategy with frontline staff and Service

renewal
- Create and provide Managers and Service Coordinators monthly training compliance

summaries
- Development and implementation of all new training courses through the Learning

Management System
- Maintain and problem solve any concerns or issues that may arise with the Learning

Management System
- Register all new and existing staff for all mandatory training through the Learning

Management System or any additional training through other community agencies
- Create and maintain a 6-month training schedule for the Disability Services department
- Schedule and provide support to staff educators
- Maintain sufficient levels of training supplies
- Support staff educators by assisting with pre and post-training preparation and
- administration (including certificate printing, etc.)- In collaboration with the Manager, Operations identify barriers and challenges as it pertains
- to the training needs of the Disability Services department- Maintain the Learning Management System and content (department frontline
- documentation)- Assist with creating PowerPoints, handouts, and manuals as required
- Develop or improve administrative processes related to training and education (with
- approval from the Manager, Operations)- Provide monthly report on staff training status
- Other duties as assigned

**Qualifications Required:
- Minimum 3 years’ experience with training facilitation and development
- Superior ability to develop training courses and programs
- Bachelor’s Degree in Education or Human Resources considered an asset
- Knowledge of training requirements for people working with individuals who have disabilities

considered an
asset
- Excellent interpersonal skills; ability to work with individuals at all levels
- Superior verbal and written communication skills

**Checks & Insurance**:

- Able to provide a clear Criminal Record and Vulnerable Sector Check
- Able to provide a clear Youth Intervention Check

**No phone calls please. Only those selected for a prescreen will be contacted.

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