Technical Support Analyst
6 months ago
Education: College/CEGEP
- Experience: 1 year to less than 2 years
- or equivalent experience
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
**Computer and technology knowledge**:
- Networking software
- Networking hardware
- Intranet
- Internet
- Servers
- Security software
- Multimedia software
- Programming software
- Business diagram software
- Database software
- Data analysis software
- MS Office
- MS Windows
- SharePoint
- Spreadsheet
**Security and safety**:
- Basic security clearance
**Transportation/travel information**:
- Public transportation is available
**Work conditions and physical capabilities**:
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Ability to multitask
**Workplace information**:
- Remote work available
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
-
Technical Analyst
4 months ago
Regina, Canada Farm Credit Canada Full timeClosing Date (MM/DD/YYYY): 09/18/2024 Worker Type: Permanent Language(s) Required: Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position): $79,648 - $107,760 We are looking for a Technical Analyst who has knowledge of Microsoft Teams, especially in the area of Teams Meetings. You will be...
-
Technical Analyst
2 months ago
Regina, Canada Visionpool Business Services Full time**Technical Analyst** *** **Visionpool Business Services requires a Technical Analyst to work on a Hybrid basis.***:Description of Duties**: - Managing incidents or requests that arise - Workday configuration - Report / Dashboard creation **Required Experience**: - Understanding of Workday and the ability to support the integrations we have currently...
-
Technical Support Analyst
7 months ago
Regina, Canada Royal Pages Ltd. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Collect, organize and maintain a problems and...
-
Technical Analyst
1 month ago
Regina, Canada Visionpool Business Services Full time**Technical Analyst - Service Desk** Visionpool Business Services requires a Technical Analyst - Service Desk to provide services on a Hybrid basis. **Required Experience**: - Service Desk/Tier 1 experience > 24 months or equivalent support experience **Required Skills**: - Comfortable with a variety of basic software solutions - Good communication,...
-
Technical Support Specialist
1 month ago
Regina, Canada ThoughtFocus, Inc. Full time**Technical Analyst - Service Desk** **Location**:Regina, SK -Hybrid (2 to 3 days/week) **Term**: 2024/12/01 - 2025/11/30 **Required Experience**: - Service Desk/Tier 1 experience > 24 months or equivalent support experience **Required Skills**: - Comfortable with a variety of basic software solutions - Good communication, time management -...
-
Technical Analyst
7 months ago
Regina, Canada Complete Technologies Full timeComplete Technologies is looking for a Technical Analyst to join our team. **This Position Entails**: - Working on tickets assigned while collaborating with other staff and vendor support resources to resolve issues - Installing equipment at client sites, and occasional on-site troubleshooting if remote support options are not available - Auditing new and...
-
Technical Analyst
1 month ago
Regina, Canada Farm Credit Canada Full timeWorker Type: Permanent Language(s) Required: English, French Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position): $79,648 - $107,760 Passion for technology and helping others succeed rewarded As a Technical Analyst on FCC’s Adoption team, you’ll provide training and support to...
-
IT Support Analyst
7 months ago
Regina, Canada Luther College Full time**IT Support Analyst**: **Description of Duties** Reporting to the Technical Support Coordinator (located at Luther College High School) and under the general supervision of the Director of Finance, the IT Support Analyst is responsible for the efficient operation of technical systems necessary for building and occupant safety, security, and communications....
-
Service Desk Technical Analyst
4 days ago
Regina, Canada University of Regina Full timeFaculty/Department Information Services Unit IS-Desktop Support Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Applied Scientific Services Category Staff Number of Vacancies 1 Position Summary Are you a tech-savvy problem-solver ready to provide top-tier support...
-
Technical Analyst
6 months ago
Regina, Canada University of Regina Full timeFaculty/Department Information Services Unit IS-Communication Infrastructure Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Applied Scientific Services Category Staff Number of Vacancies 1 Position Summary Are you ready to be at the forefront of technological...
-
Technical Support Help Desk
3 weeks ago
Regina, Canada PrecisionERP Incorporated Full timeDuties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...
-
IT Technical Support Analyst
7 months ago
Regina, Canada IBITS Canada Full time**About IBITS**: At IBITS, we provide comprehensive IT solutions and managed services to businesses of all sizes. Our mission is to deliver top-notch IT support, ensuring our clients' technology infrastructure runs smoothly, efficiently, and securely. We are seeking a dedicated Technical Support Specialist to join our team and help us continue providing...
-
Senior Project Analyst
4 weeks ago
Regina, Canada This is an IT support group Full timep>On behalf of our client, Procom is seeking an Int/Sr Project Analyst for a 12-month contract in Regina SK.Intermediate/Senior Project Analyst Job DetailsProject Analyst(s) with a minimum skill level of intermediate up to senior skill level are required. The Project Analyst(s) will functionally report to the Director, Enterprise Project Management Office...
-
Technical Support Help Desk
3 weeks ago
Regina, Canada PrecisionERP Incorporated Full timeDuties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...
-
Technical Support Help Desk
3 weeks ago
Regina, Canada PrecisionERP Incorporated Full timeDuties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...
-
Technical Support Help Desk
3 weeks ago
Regina, Canada PrecisionERP Incorporated Full timeDuties & Responsibilities:The IT Service Desk is looking for a Technical Service Desk Analyst to directly resolve customer issues by following best practices. Update troubleshooting documentation as part of our knowledge base and utilize this documentation in providing support. This role is a member of the IT service desk, and a major part of a typical...
-
Windows Deskside Support Analyst
6 months ago
Regina, Canada Visionpool Business Services Full timeVisionpool Business Services is hiring a Windows Deskside Analyst. This role involves complex work related to the support, and management of Windows enterprise desktop environments. **THIS POSITION IS LOCATED IN REGINA, SK** **Responsibilities**: - Provide Tier 2 & 3 Deskside Support for user endpoints, including desktops and laptops. - Create and maintain...
-
IT Projects Support Analyst
3 weeks ago
Regina, Canada ARC Business Solutions Full timep>ARC Business Solutions Inc. is a customer-oriented information technology solution provider with proven abilities to incorporate strategy, creativity and technical aspects into business solutions. Service delivery is focused in four main technology solution verticals: Systems Delivery, Enterprise Information Management, Training and Managed Services; i>ARC...
-
IT Projects Support Analyst
3 weeks ago
Regina, Canada Arc Business Solutions Inc. Full timep>ARC Business Solutions Inc. is a customer-oriented information technology solution provider with proven abilities to incorporate strategy, creativity and technical aspects into business solutions. Service delivery is focused in four main technology solution verticals: Systems Delivery, Enterprise Information Management, Training and Managed Services; i>ARC...
-
IT Support Specialist
1 month ago
Regina, Saskatchewan, Canada Government of Saskatchewan Full timeThe Government of Saskatchewan is seeking a highly motivated and innovative Technical Business Analyst to join the IT Services and Support Branch as a Linkin Support Analyst.As part of a dynamic team, you will provide first-level business system support to frontline users of the Linkin system. Your primary focus will be on troubleshooting applications and...